The majority of Rad bike models use either one of these batteries and both able to be removed from the bike. Only charge batteries with the correct charger supplied by the manufacturer. The battery life depends on several factors, including how frequently an owner discharges and recharges it, but one with these specifications will average about 5 years of Rad riding! Switching it up and using third-party batteries or chargers could result in the battery being charged too fast or losing capacity. You can do the same to a damaged remote. If that wont power up either, the problem is with your receptacle, not the bike or the battery. Save my name, email, and site in the browser for my next comment. Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. If the LED is not blinking while paddling, the PAS is not working. Squeal noises from brakes are usually annoying. I am really hoping Rad will just send me a new battery, but something tells me it's not going to be that simple. Get something good instead. This appears to be how a North Vancouver residents e-bike battery caught fire in April, but fortunately the owner went to swap the battery and noticed the battery that had been charging was very hot. Want to get back up and running quickly? The brand has received 10 reports of batteries falling and two reports of the latch spring wearing on the housing. Just be patient. Ideally, you should follow the 30%-60% alternating rule described above. Rad power bike pedal assist not working, 4. And, no lights turn on when you press the battery Charge Level button. Fix the prongs if it is bent or broken. Here we suggest a couple of things to check first. Rad should know about it. For this, a professional can offer the best assistance. The document recommends a number of safety procedures for safe charging and storage and although its aimed at dealers, anyone charging e-bike batteries can benefit from the tips. Tune packages include our Basic Tune, Rad Tune, and Rad Overhaul. What is happening: If you charge the battery and then press the Charge Level button, none of the lights stay illuminated. However, if your battery has no apparent damage and it can no longer charge, follow the next step: a detailed analysis of the internal parts. 4000 miles on a Radwagon here- Keep your spokes tight and true. Here are some models with good value for money: Otherwise, if you are looking for an entry-level model, it's here: Want to learn more about how your Rad-Power-Bikes electric bike battery works? The company also takes advantage of the extreme level of control they have over the production process to outfit the bikes with the best components they can without pushing the price sky-high. Some reviewers have also pointed out that the bikes dont shift their gears smoothly and reliably. The three situations described above represent the most common problems with external standard batteries. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES. Customize your ebike so it effortlessly fits into your lifestyle. Before that, disconnect the throttle connector. Lithium Starter Batteries for MotorCycles. Regular maintenance, like lubricating your chain, is always important but should be practiced more frequently when theres the possibility of salt or saltwater exposure. I hope you will get a solution. That allows them to use their own choice of double-walled rims and Sapim spokes to build quality wheels that last for years (and help Electric Bike Company offer such long warranties). We recommend adjusting the bikes show adjuster. Sometimes, the battery itself refuses to power up the bike. Our team of trained mechanics provide basic service education, routine maintenance, and extensive a la carte services. I sent a support request to Radpower about a week ago that still hasn't been answered, I'm trying to be patient but wanted to ask around here in the meantime. Before you waste hours online looking for a solution, here are a few simple things that may fix your battery-not-charging issue. But a repaired one cant provide the expected performance a new one offers. Otherwise, contact radpower bikes and get a new throttle set. Check to see if the connections are loose and need to be fully seated. From ensuring the use of sealed bearings to employing only stainless steel rust-resistant hardware on the bike to using custom-made e-bike specific tires rated for 50 km/h (31 mph) to outfitting the bikes with Tektro Dorado 4-piston hydraulic disc brakes (which is essentially motorcycle-level quality), these bikes are well designed and even better outfitted. So, check the wiring every time before you go for a ride. What you should do: You may not think it at first, but seeing 3 green lights and 1 red light on the Standard External battery indicates a full charge! To accompany you in this act, here is an article to read: https://www.gadget-sciences.com/quel-est-le-prix-dune-batterie-de-velo-electrique-Rad-Power-Bikes/, Your email address will not be published. Bike Tire Deflates When Removing Pump: Why Does This Happen? This model encompasses Rad Power Bikes' design philosophy to produce machines that combine power with ease, convenience, and accessibility. A bike shop in Florida caught fire last month, destroying much of the interior and inventory, according to Bicycle Retailer and News (BRAIN). The kit also includes a front hub motor, throttle, pedal-assist, and LCD display. Battery came out of the box charged to 3 bars/ about 50%. Squealing noises show that there are vibrations between the disc pads and caliper. A battery which had been sent out of state for service returned to the Florida shop and was left unattended on a charger overnight. We do not recommend driving with your ebike on a hitch rack in rainy conditions, as the electrical system may be damaged. Did another ride, battery died after ten minutes again, another 12 hour charged yielded the same results. After impressing Tektro with its professional assembly process, Tektro granted Electric Bike Company the right to assemble Tektros own brakes locally. lets look at all the Reasons and Solutions, How to Convert a Mountain Bike to a Hybrid: 5 Must-Do and 7 Optional Steps, Reasons Why Your Rockshox Reverb Is Stuck Down, Reasons Your Bikes Rear Wheel Is Not Spinning Freely | The Fix, 2. To get a charger that matches your charger, you need to follow these two points: be careful : Before buying a new charger, please make sure that the socket used is working normally. Generally, the bikes are efficient and geared towards a greener globe. If I simplify, an ebike is nothing but a regular bicycle with motor assistance. Best MTB Gear | If its not in that position, then the charge level lights will not come on. Turn off the bike, remove the battery, and press and hold MODE to discharge remaining power. Rad power bike pedal assist not working Required fields are marked with *. Sometimes, the bike starts and everything works well, but it stops in a middle of a ride. Its also worth remembering that puddles can hide bigger obstacles that can be hazardous to you and your bike. If a battery starts smoking, emitting unusual noises, or showing signs of melting, place the battery in a safe place, if possible. We have sent you an email with instructions to reset your password. ), PAS feature isnt working effectively, it requires close attention and troubleshooting, A common problem youll encounter is the breakage of the spoke in the rear wheel. In a video on Global News Canada, one of the homeowners explains that when the battery was taken outside, it started smoking and quickly caught fire. City & commuter Buying a Rad Power Bike? This setup works for another 48v battery I have, and the Rad Power charger that . Rad has tested the heck out of charging the battery using the charger we created to do exactly that job. Lithium-ion batteries are a good option for e-bike batteries because they can store a lot of energy in a small amount of space, but they can be fickle too. Radpower bikes mostly come with both PAS and throttle assist systems. What can I do here. Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | I see some with wires and some without. Also, ensure the magnetic ring is at least 2 mm away from the pedal-assist system sensor. Terms | Privacy. It great you're so accessible to the forum. In addition split lock washers aren't designed to be reused, as with every time they're compressed the steel loses strength and the sharp edges typically only bite the surface material and nut once. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. It may not be possible to extinguish a lithium-ion battery fire so its best to mitigate other potential consequences. If you encounter such challenges, we recommend contacting an expert for a repair or replacement. Shipping and taxes will calculated at checkout. Dont store or charge battery packs that have been damaged. It is logically unusable. Consult a local fire department or battery recycling facility for disposal of a damaged battery pack. IMBA Epics | The battery is the source that runs the motor. Keep your chain oiled and have regular tune ups for your derailleur system. There is a need to inspect the PAS sensor connector. If the display or remote gets damaged, making a replacement is the best solution. If it doesn't work, find another one. Same case if it releases a voltage higher or clearly lower than normal. Whereas you can manually accelerate it by twisting the throttle. Keep a fire extinguisher nearby in the event the battery ignites something else. Salt has corrosive properties and high electrical conductivity. Mon - Fri: 7 a.m. - 5 p.m. PSTSat & Sun: Closed, Mon - Fri: 9 a.m. - 5 p.m. PSTSat & Sun: Closed. Additional lights a must. Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. You can find one or more disconnections or loose connections. First issue I've had was related to shipping and one of the Rovers with minor damage like: When you say "plug and play", what is the description? If the battery of your electric bike Rad-Power-Bikes no longer works, you can: So here are the workable solutions to battery malfunction that a Rad-Power-Bikes e-bike may have. Besides, there can be a pedal-assist or throttle system for controlling the motor speed. You should either replace the linings or make a simple brake adjustment. It is saying "shorted" and displaying a low "0.1 volt" on the Satiator. Unlike most e-bikes that arrive partially assembled, Electric Bike Company ships its bikes completely assembled. Take your bike to a reputable ebike shop or contact rads help center for consultation. Simply press this button and hold it for 15 seconds. Your subtotal today is $-.--. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. Additional $60 shipping & handling charge . They briefly flicker red before turning off. Gordon71. Here, we discuss some challenges with Rad Power Bikes. Your email address will not be published. If you find any reasons for connection errors, try to fix them. Lithium batteries have high energy densities up to 100x higher than a normal battery and are made up of rechargeable cells with intercalated lithium compound or electrolyte between the anode and cathode. Views 4K. 48 volt Battery for my Rad Wagon electric Bike. However, youre likely to encounter problems such as the bike not starting, PAS sensor not working, hydraulic brake failure, spoke failure, and Rad UI remote & display failure. Support the forum and use my affiliate link: https://bit.ly/2VMSVHl . Ensure the remaining battery power is fully discharged. Never open a lithium-ion battery pack. Shop now. This is important to us, Electric Bike Company CEO Sean Lupton-Smith explained to me. Read on! Question about balancing the battery. And as it turns out, beach cruiser-friendly Newport Beach has proven to be the perfect location to establish the company. When in doubt, ask an expert for help. I got a new Rad Power RadMission the other day and it isn't charging from my Cycle Satiator. Getting a power pack from Rad Power Bikes store is better. Rectify the connection error as I described earlier in the post. Type above and press Enter to search. So you are wondering what are the probable sources of this binding breakdown? Ebike Retail Sales & Service Centers | Rad Power Bikes Ebikes Explore our award-winning ebikes Our electric bikes have won more awards than any other brand from Electric Bike Review. Unplug each of the above connectors and inspect them thoroughly. The ice may have melted, but theres a possibility that when it turned to slush, it mixed with salt on the road and turned into a big puddle of saltwater. While no fires have been reported yet, according to a news release, a recall on Santa Cruzs latest Heckler says that the latch mechanism that holds the battery in place can malfunction and drop the battery to the ground or the latch spring may cause wear on the battery housing over time and pose a fire risk. However, theyre an indication that the brake is damaged. As the popularity of electric bikes has grown, so have the potential safety concerns. So, the risk of fire reduces due to the presence of fuses in the rad electric bike. For example, while Electric Bicycle Company doesnt build their own electronic speed controllers (the device that interfaces power between the battery and the motor), they have the controllers manufactured to their exact specifications, including designing the wire lengths and connectors to be uniform across their entire line. For the case of the display, unplug the Rad UI Display connector to remove the old unit. You can send Micah tips at Micah@electrek.co, or find him on Twitter, Instagram, or TikTok. If it is stuck, you can use rubbing alcohol for lubrication. We shut it down right away, dried everything as best we could, and he went back to work. What is happening: The chargers indicator light is not red, or, for chargers with two lights, neither light is red. The video will help our Product Support team troubleshoot your issue if further troubleshooting is required. Does anyone have information about these types of battery issues? . Hi-C Battery has got your back. After removing the throttle, you have to diagnose it. If the sensor is too far from the magnet ring, push it to bring them closer. If its dirty, clean it well. But to ensure perfect cable lengths and optimum performance on its bikes, Electric Bike Company invited Tektros engineers out to see its California factory. We Specializein lithium ion batteries for electric bicycles of all brands. Rad bike is one of the most uttered names in the ebiker community. Get some Spare Connectors and rectify the connection issues by Soldering. 1273 S. Cherokee St, Denver, Colorado 80223 USA. There are situations where one or more hydraulic brake system components become either non-functional or damaged. Keep it Cool, Not Cold. A permanent solution would be replacing and cleaning the shoe adjuster. Rad Power Bikes Inc., All Rights ReservedTerms of Purchase | Terms of Use | Warranty | Returns | Privacy Policy. If you must, cover your bike, or do not drive with it through the rain for an extended period of time. Now, of course, an American-built electric bike isnt made solely from American-sourced parts. You can then replace it with a new one. A low brake fluid mainly results from a leak in the system. This is known as the Goldilocks zone where it is neither too hot nor too cold. All Rights Reserved. Wildfire Threat Closes Trails in New Mexico and New Singletrack 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS 3 Expert Tips to Improve Winter Mountain Bike Performance. Not sure of there's something wrong with the battery on my radrunner or the charger. Charging the battery from completely empty to completely full typically takes between 37 hours (this applies to both our Standard and RadMission 1Battery Packs.). When batteries explode, its said that the flow of ions has become abnormal or unstable. You can find one or more disconnections or loose connections. The paint is even locally sourced right there in Newport Beach. Brakes need lots of adjustments to maintain tightness. Besides, test the sensors regularly. Im a supporter. In this case, its good to replace the Pedal Assist Sensor. Finally, close the grip cap, and you are done. The process will require you to power off the bike, turn off the battery, discharge residual power, unplug a connector and inspect it (take photos of any signs of moisture, debris, or damage), carefully plug the connector back in, turn on the battery, and check if the issue is resolved when you power on the bike. As a manufacturer, use our established service. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery.