Hi Doc, according to the owners manual for the Jacuzzi Comet cleaner, its supposed to reverse direction every 20-35 sections, depending on cycle chosen. They also may kind of float around the floor, not contacting all surfaces, when the booster pump water pressure is low, usually from a clogged inline strainer, or sometimes something jammed in between the wheels, or an internal blockage that keeps the wheels from moving. Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. if you have a chewy dog or wild animals about. If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). What can I do. Cords can be shortened and reattached, or you can buy a replacement cord if that is the issue. Make a small mark on the tire, so its easy to spot a full revolution, and count with a stop watch. Sam, you could use a hose adapter, that should keep the hose attached. You can also make adjustments to the thrust jets, on the bottom rear of the cleaner, loosening the screws and pushing the jets both to 10 oclock, or both to 2 oclock, or one at 10 and one at 2, will all change course or direction of the cleaner, which can solve step climbing, or getting stuck issues. Most suction side cleaners have a device in the skimmer that allows you to control the water flow. Dolphin nautilus plus. If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. Verify the booster pump is operating, and the filter and pump are turned on and running. If those things dont help, I would suggest making some sort of homemade deflector, like maybe a plastic clothes hanger, or brass, something similar that you can wedge in there, and it will stick out of the skimmer by a few inches, but not block leaves coming in, to deflect the hose as it comes by. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! Rinse them thoroughly afterward. I have a Dolphin Nautilus that once turned on moves forward about a foot or two then reverses about a foot then stops moving. Now when I put it in, it starts fine. Serving Novato and the Surrounding Area. I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. Automatic pool cleaners are an integral part of pool maintenance. I would guess however, that it could be a loose track on one side, loose belts, or loose wheel tube, causing it to turn in one direction more than the other. Please advise. Hi, likely need a few new floats. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? "height": "219", Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. This all starting happening after I cleaned my filter. Hi Richard, any chance that a line (pipe) could be clogged or restricted (partially collapsed if flex pipe) or something reducing the flow volume from the skimmer? Also, make sure the feed hose is floating properly, not sinking or drooping. Slight water loss around the hose swivels is normal. Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. First of all, you should check out the top/bottom valve as it could be damaged or the debris causes obstacles from closing and sealing the ball. sanitization advanced all-in-one aop. Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. Hi, Tangled pool cleaner hoses are usually the result of waterlogged or poorly placed hose floats. Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. If it is, and the motor is not responding to the power, you may need a new drive motor. Now, it is flashing red and will not turn on. Also be sure that both internal jets are spraying strongly, and the tail and thrust jet also spray strongly. what can i do to get it to clean the rest of my pool. Pressure side pool cleaners need about 30 psi to operate. Robot will do 1 of 2 things. There are three main types of pool cleaners: suction side, pressure side, and robotic. The owners manual defines the blinking It could be a motor issue, or possible a cord issue. Hey guys and gals, DO YOU NEED A NEW POOL COMPANY?! For some robot filters, fine silty dust will pass right through. sanitization. Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. Bathroom. Specifications & Technical Details. It can also be a tangled power cord. Hi, you could first try to ream it out, with a long wire or zip-tie, pipe cleaner If that does not work, open up the unit and see if the hose has become disconnected inside. Another option is to use a skim vac plate (made to fit your skimmer) with a 90 elbow on top, so that your skimmer basket catches the debris, not the pump basket. The floating cords can break inside the casing, without any external damage, especially near the cleaner, where it enters the cleaner. Hi l have a zodiac robot cleaner that wants to clean the walls not the floor. I started SSOS because I have a love for kids and a want to help families with their children. Suction pool cleaners work based on your pool pumps water flow. Thanks. 3. If I give it a little push up the wall it will start to climb the rest of the way. My floats dont appear to have water in them but it seems I need to boost the line somehow. Would this be a leak in the hose and how would I check that? Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. Jul 14, 2020. Cleaning large debris is one area where suction-side pool cleaners tend to do poorly compared to pressure-side and robotic pool cleaners. The repair was done quickly and effectively, and the technician took the time to explain what was . . Power can also be tested at the motor, with the cover off, after it stops moving, to determine if its the power cord or the motor that is failing. They arrived on time and diagnosed the problem with my hot tub quickly. #2. Is there a thrust drive mechanism or hose to check? Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal. I replaced the pump motor and the impeller, which was severely clogged with grass. Purchase a new hose if your current one is too short for your pool. Adjusting the two vents can also affect the direction of travel. Whether you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Pool Cleaners, Pool & Hot Tub Service. I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. All Rights Reserved. What can be wrong. It could be bypassing too much water, and setting the springs onto the higher numbers, will reduce bypass and pull more flow from the Compass cleaner head. Its vinyl pool. My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. Polaris 7240 Sport Cleaner Brochure. Turn the unit off. Is there a separate main drain valve or second skimmer that can be throttled? after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. Find a Dealer. Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. If held out of the water while running with the bag removed, throat, tail and thrust jets should all spray 15-20 feet. Help! Worn tires will reduce speed and wall climbing ability. Oftentimes, the wires inside the rubber casing will short out or break. 2nd in the deep end it will go up and down the floor never transitioning to climb wall and stop after about 10 minutes. Problem #1: My pressure pool cleaner is not moving. Turn off the pump and check the tightness of the strainer lid on the pump. It might be too small, or too long to bring the necessary amperage to the power supply box? Hi George, what you describe is not uncommon, most people have to do the same. If it sticks on a raised main drain cover, look at the UniCover, which creates a smooth transition from floor to drain. And check the pump and pipes coming into the pump for an area that may be sucking air. It had not been working well so I did a rebuild kit and also replaced the back-up valve. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. Brochures & Manuals. About 9 Revolutions per 15 seconds, or 34-38 RPM (per minute), is considered optimum for Letro Platinum cleaners. Pool gets lots of grass, but it should be working great with all these adjustments. 20# silica. Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. How do I adjust the pressure? why is this happening? Adjustments to the direction of the return jets in your pool can affect cleaner coverage. Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. The hose keeps getting stuck in front of the skimmer. Pump shafts spin at almost 3500 rpm, create tons of friction, and produce heat which can eventually make some parts break down. Another possible option is if your particular pool cleaner has a ladder guard or deflector that can be installed (on the cleaner), to keep it from passing under the step. Step 1 CLEAR DEBRIS - Clear away all debris in and around the motor's air vents at the base of the motor. Kokido EV05CBX Telsa 5 Rechargeable Handheld Electric Pool & Spa Vacuum Cleaner. It also makes the cleaning process less efficient, as there is not much cleaning to be done on the wall or tile line. "@context": "https://schema.org/", It is also possible that the tail orifice is clogged, if you find it intact and on the tail. Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. A last resort may be to replace some hose sections. Also makes it easier to connect Kreepy, without having to reach way down there into the skimmer. This happens to polaris and letro cleaners too some times, the sweep tail can get sucked up into the throat and into the bag. Suction-side units tend to have smaller intakes, and without a booster pump, their suction power is often lacking. Is the pump on? Check the owner's manual and the appropriate diagrams . Part number 896584000-280 is the number for the float. Hi Rosemary, I read thru the manual https://www.intexcorp.com/support/ and it did not address air suction between hose sections, but I would first make sure all connections are tight (I assume they are threaded, but maybe they are twist lock). Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. Anthony Apollo VA-52 DE Pool Filter Repairs, https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be, http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf, https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG, http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf. It could be the pipe coming into the pump, the pump lid, or the o-rings in the 3-way valve. The reason that a pressure cleaner like a Polaris or Kreepy (Letro) Legend might float is usually that air is trapped inside of the unit. If you are looking for a cover replacement for your Jacuzzi hot tub, look no further than The Cover Guy! The booster pump should be on and the filter pump should also be running at the same time. Step 5. When I hear the pump getting louder I have to check on it. Sowing Seeds Of Success LLC 1 day ago. A speedy suction side cleaner will zip past dirt and debris, leaving behind a dirty pool. TROUBLESHOOTING SAND FILTERS: Inspect. Third, check that the hose is balanced, and the kreepy is sitting at a 45 degree angle to the floor. It seems to be getting adequate pressure and squirting water from all the right place. With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. Hi Johan, this is from the owners manual: The climbing ability of the cleaner is dependent on the pools shape and available water flow. It has been a problem with our old one too but the new one is worse. If the cleaner is going behind ladders or handrails and getting stuck, use a ladder guard. I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. For other cleaners, check the owners manual for adjustments that can be made to hose floats and head floats and jets to produce less wall climbing (usually people want more!). Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. Hi maria, sounds like a puncture or split in the hose, or a loose hose connection sucking air. We laugh and have a good time. Gold Supporter. Is there something like a connector I should use to keep the hose attached to the wall? After clearing the intake hole, clean the skimmer basket, pump strainer basket, and pool filter. Depending on which cleaner you have, there may be other methods as well, consult your cleaners owners manual, the troubleshooting section in the final pages. Filter then sucks air in and pressure drops We have The Pool Cleaner sweeper. Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? Be sure there are no pressure leaks or suction leaks in the hose that connects to the cleaner, and that the hose is not getting in the way. You may notice that the cleaner moves, but doesnt climb the walls. If so, there must be an obstruction or air leak in the hose, or around the pump, like a loose pump lid, or loose pipe coming into pump, or missing pump lid o-ring. Even so, you may need to use tools, like straight pliers or needlenose pliers. It wont clean the 3ft section and the stairs. Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. Also check for obstructions inside the hose and verify all hose connections are secure. Turn the cleaner upside down on dry land and turn the power supply on. Behind the scenes is a lot of cuddles and play time. If it starts, cleaner starts moving around . Find the best Hot Tub Repair near you on Yelp - see all Hot Tub Repair open now.Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. "datePublished": "5/22/2012", If you have a sand filter, I would use a sand filter cleaner, or change the sand if its been awhile. The free chlorine level is too low. Eg. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. Changing cleaner direction may also help, as it could be one particular spot on the pool that is at the wrong angle, causing the damage. Only 4 left in stock - order soon. "headline": "Automatic Pool Cleaner Troubleshooting Guide", new o-ring or new wall fitting (esp. This is the most common . Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). Report. Thank you, This is relatively easy to sort out. As an adult I learn a lot of the kids and sometimes we'll spend time asking each other questions and exploring subjects deeper. If you hear clicking or popping, there may be something restricting the movement. My robotic cleaner is 4 years old. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. The vac runs when it is on high but the pressure drops and the water in the glass just rolls. I have an Inferno 2 XT-6 robotic pool cleaner that is still under warranty. Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. I now flies around the pool (kind of comical) but does not clean the floor. Hi Robert, call the company and get warranty service on the cleaner. This operation will necessitate the use of your pump. (2023) J-400 Owner's Manual. Disaster strikes and time comes to a standstill if your pool cleaner stops working. Any suggestions? Dolphin Pool Cleaners Brochure Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. Check also that pump basket and impeller are clear, and pool filter is clean. Models. Is this normal? Zodiac Pool Cleaners Brochure. So, just plug it into the back hole (deck side), and adjust the other valves until it cleans properly. Why wait around for your pool cleaner at home when you can clean your pool regardless of where you are With the convenience of iAquaLink app control for on-the-go cleaning and remote control capabilities, the Polaris EPIC 8642 iQ offers enhanced maneuverability with a tighter turn radius and greater agility to propel the cleaner up walls and over obstacles. Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris VRX iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Inspect the power cord very carefully, moving it through your hands to see if you moving the cord starts the cleaner again. When cleaning swimming pools, use chlorine-compatible cleaners. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. I have replaced the belts and always clean the bag. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. Richard Schnittger It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. It takes a lot of traction and suction to climb a pool wall without falling off. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. My automatic regulator keeps cracking any idea why ?I have gone through 3 in the past year or so. I have a Tiger Shark, 2 years old. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. It is on a booster pump and works on pressure. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. If it can perform these steps, try it in the pool again. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. Possibly also could be a bad power cord for the power supply? What you have to do is put the pool pulse on the end of the hose . My Kreepy Krauly only goes to the left so in just goes in a circle I have just put all new parts in side and new feet and wings. Not sure how or when, but every day when I go out there it is out of the plug in. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes. A lazy sweeping motion is best, not whipping around like crazy. learn more pumps. Or the filter canister is full, or the tires or brush is worn. The leaf bag could be also full, holding the cleaner back from powering around the pool. Very good 4.6. We buy a new MX8, but it does not clean the side walls of the pool. The motor is the power of the operation. Cleaners Salt & Swim Troubleshooting Assistant. Hi Laurence, yes a real pain when they climb too much! (2020) Pre-Delivery Guide. (2020) Jacuzzi Play Owner's Manual. learn more. The team was professional, knowledgeable, and efficient from start to finish. You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. Hi Tammy, from the Aquabot AquaJet Owners Manual: http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. Other skimmers and main drain lines closed? It could also be that the vacuum head is getting stuck on the bottom of the pool, because the vac head is set too close to the ground (lower the wheels if possible), or due to irregular pool surfaces (small divots or bumps in the floor). Marin Pool Service 101 Pool Cleaners, Pool & Hot Tub Service Serving Novato and the Surrounding Area Closed Request a Quote Bay Area Spas 63 Pool & Hot Tub Service Serving Oakland and the Surrounding Area Closed Request a Quote Clear & Clean Spa Service & Repair 51 Pool & Hot Tub Service Serving San Francisco and the Surrounding Area Closed Solution: A pool pulse is included with the Zodiac pool cleaner, and it has numbers on it. I have an aquabot and it is spitting all the dirt back out of the top of it. Backwashing helps, but never as good as it used to go all the time. the spot where the cable connects to the cleaner is also under stress from being lifted out of the pool by the cord, when it does this problem, lightly move the cable and see if you can get movement, if so, shorten and reattach the cord. Ive recently backwashed, cleared all baskets of debris, and checked to ensure nothing is stuck in the diaphragm. CENTER. If pool is heavily contaminated, use main filtration system before using cleaner. Visit our pool cleaner parts department for all the parts mentioned above. If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. To fix, simply let the cleaner sit in the pool for at least 30 minutes or until the brushes are soft. Optimum Pool & Spa, LLC. Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. Clean the intake hole by flipping the cleaner over and clearing out any debris. I also replaced the pump basket which was cracked. Leaves, rocks, or other rubbish in the baskets will reduce your pump's water flow and slow down the suction side cleaner. A Polaris tail sweep attachment can also be used, it wont spray out of water, only when under water. Clean pool with pump & filter before using the Jacuzzi Comet. It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. The wires inside the cord can short or fail, esp. It can also happen when a cleaner gets stuck, if suctioned tightly to the pool floor. Any ideas? Also make sure that your hose is not too long, remove a section if there is excess hose. It is a genuine item that is supplied by the original manufacturer for use with Jacuzzi spas. FAQs. Theres no clogs in the cleaner itself its been taken apart multiple times and runs fine when it is not touching the floor of the pool. You can rotate them side to side, or flip them around. (2023) J-200 Owner's Manual. Is there an adjustment on the wheels to give it a bit more clearence? Trouble Shooting Disconnect power to motor main circuit breaker to avoid electrical shock. Even if you clean the filter, a test you can do is if you have a sand or DE filter, you can put the valve on recirculate and run the system. Learn More In such a case, pierce it with a long screwdriver, or cut it with a hacksaw blade, to remove it in pieces. 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. Free shipping for many products! It seems to be repeating the same pattern in the pool when cleaning, ignoring the deep end and the shallow end? I have read several comments about too much pressure. If the cleaners hose length isnt the problem, inspect your pools return jets. "width": "611", Polaris style), or hose connection, something new needed! Check your owners manual for other tips if needed. Check the screen to be sure it's free and clear of any debris or sand. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose.