Check if your battery has an on/off switch. Please check the battery Pack connector. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. 0000029939 00000 n
Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! 0000030374 00000 n
If the error remains, try a new controller after unplugging the brakes. Check wiring and the accessory connected to the light line. If the error is not solved, replace the battery, Excessive switch temperature. thanks for checking out our blog post about the Orbea Gain. We hope this article will help you to troubleshoot simple ebike issues. (801) 364-0344 Set to 100% on each level as a base. With a computer, you can reboot it. Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. <]/Prev 778070>>
If I could do it on a network switch running internet traffic I can do it on an electric bike. Then check input voltage (P03) through your LCD Display parameters. Accepting the change you have made maps those levels and the mode to the controller. the bike is switched on and you are in close proximity to it. To activate 'walk assist' mode simply hold Button B for 1-second. If you do not get any power to the display then you should start with the battery as well as all the connectors. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. How long does it take to charge the battery? Though this is not currently offered further development of the app will provide GPS navigation aids. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. Why would this be useful? Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. The battery is too low to run comparing the e-bikes capacity. H\n0E Error codes can differ according to different brands. Or you could select the Custom option and set each assistance level to exactly how you prefer it. Properly inspect all the visible connections and see if the display is adequately engaged or not. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. Thanks Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. You can buy the unit separately or replace it entirely in case of damage. Is the motor restricted to 15mph here in the US? If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. This can be very annoying if left on, be sure to turn it off! 6YVL. Check point is in good condition. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. Restart the eBike System. Problem is in the power supply sensor. Hello dubman. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Save my name, email, and website in this browser for the next time I comment. Some common electric bike errors are- 1. Check the motor and peddling sensor cables. This thing works wonderfully. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. Bosch Performance Line Nyon Owner's Manual. Sounds like only a problem with the app, and nothing to do with the battery or drive system. 0000017068 00000 n
Loosen the controller and re-plug the hall sensor plug. Battery pack sensors are damaged. Frame: Addict eRIDE Disc HMX. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Check that with the accessory disconnected there is no error. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) Bosch HMI & Drive Unit Manual. Its no doubt that at some point, you may encounter one or some of the errors discussed above. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. I am assisting my 10th grade grandson with a project he has at school. You can find more detailed information about the companion app in our separate MAHLE app blog. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. It appears when the throttle is loose and cannot return to the initial position. Ensure that the throttle is released and try again. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. Power supply problem in the HMI bus. Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. If the error is not solved, replace the battery. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. There are 3 levels of power assistance for you to choose from. We showed the basic electric bike error codes, which can help you to get the exact issue. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. What if you already have power and still can not get the bike to move? Error in the communication with the Remote control. Discharge the battery and then recharge it. If the problem persists, contact your eBike dealer. (435) 214-7287 Why not take on the Five Ferries Island Hopping Challenge like Jane. Error in the Error Database System. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. If you still cant solve any issue, simply contact the dealer and get the solution. It will show electric bike error code 3. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. The charger LED and the HMI will turn BLUE. Check for silicone interference, corrosion damage, or loose or damaged cables. The 250W motor has a 40 Nm maximum torque output. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. 0000004799 00000 n
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It may not display this or other websites correctly. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. 130 0 obj
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Contact us for further assistance. Motor hall signal error can also occur due to inaccuracy between motor and controller. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. (When the bike is stationary or descending). Then I wouldn't be too concerned. Some common electric bike errors are-. Electric bikes light lines power output failure or assist light error. If error persists replace charge point. But why did she turn to an e-bike? Consider replacing the torque sensor, controller, or drive shaft. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Temperature sensor damaged. Check your brakes first. If you are new or planning for purchasing an electric bike, then this guide is for you. If you are getting error code 08 (throttle issue) first check throttle connection carefully. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. At times this error can be linked to the internal controller or the motor. There is also a Custom mode, but Im ignoring that for now. I need to update this post. Solution: Check if the speed sensor and magnet have been installed correctly. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. False battery polarization. It will switch into an emergency mode or stop working completely. 02. Try to restart the engine. Also that Mode is invisible to you in that situation. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. Right: Handlebar-mounted Trio control unit. If this method does not work, unplug the throttle from your kit and get a new one. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. . This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. Fatal Error. Getting error messages can be annoying at times because it means Something is not working right. All of which can only help to enhance your e-bike riding enjoyment. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& Also, the released dust particles from the brake levers can cause speed sensor error. Contact your eBike dealer. 0000007449 00000 n
This can be saved post-ride in the app and uploaded to Strava. I just got this too. If the error persists go to the official service, Access the Dealer App and connect the bicycle. Select the Pulsometer option and follow the instructions. c[bk8zmk~ PW
I spoke to the dealer and he said there should be an error message posted. First-time users receive five free maps for three months. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. I have a new hub kit and the first time l switched the display on it threw up an 8h code. What should I do if my treadmill is slipping? Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? Avoid large power demands while this error is active to prevent deterioration. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. First of all make sure that your battery is fully charged and has enough voltage. Select the Pulsometer option and follow the instructions. Can you please explain if I am missing something here? Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. Can I alter the assistance levels provided by the motor system? Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Do I need to/ Can I remove the battery to charge? It wont function correctly, indicated by, The battery voltage is too high to run the bike. There is a fault on the power supply sensor.