Please visit our help page or contact customer support for assistance. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. Click on the relevent section for more information. Online applications are received immediately and are our preferred method of submission. Click Close and Add Documents to go back and add them now. All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. By using the Service, you agree to the Privacy Policy and Terms of Use. The truth is that paying for insurance to guard against this is a waste of money. Spent most of yesterday trying for the new show tickets. 4 days ago. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the Holder acknowledges they have no privacy expectation in connection with attendance at the Event. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. I am supposed to submit a claim, with my email address - I can't get in. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Let's swap Manns | GamehendgeSkier | CashorTrade.org Face Value Tickets We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. How do you send documents to Uber? Can I get my money back for cancelled or postponed events? Thank you for taking the time to let the people know. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. If you paid by credit card it may be possible in certain circumstances to. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. On one occasion I got as far as selecting the insurance. Hey did you end up filing a claim with Amex? Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. Trip Cancellation Insurance | AXA Travel Insurance You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. In these cases, customer service will attempt to contact you, using the information we have on file. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. How do I get my . Upon your payment in full, you shall be entitled to the tickets you have purchased. TicketPlan | Ticket Refund Protection I cannot access the Insurance company. Please note: The account holder is liable for bank charges levied by the receiving bank. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service. If you are having difficulty in attaching documents or are unable to attach all the evidence needed, please email additional items to refunds@ticketplangroup.com providing your TicketPlan reference number. T&Cs may apply.'. It's all a fan needs, all in one app. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Reply from AXS UK. ', Beware of this fake Disney+ phishing email. If you bought tickets online or over the phone, you won't need to do a thing. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. We can't reclaim the money and issue the refund to a new card for you. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. The refund will be issued to the Payment Method on file. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Please note that further documentation may be required following our review. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Ive also heard similar stories from all of my concert going friends. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. Cant get ticket refund from AXS MoneySavingExpert Forum AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. With a simple integration this product has gone from strength to strength enabling AXS . Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. Has anyone experienced anything similar? Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. To ticket | Stuff for Sale - Gumtree You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. I went on live chat to sort out getting refunds for postponed tickets. The original advice from the armed forces giving advice to travel at short notice for military service. You are solely responsible for making a purchase, based on the information provided on our Service. follow our steps to get a refund from a ticket seller. By Insurance Site July 2, 2022 July 2, 2022. If the event is cancelled, we'll issue you a refund automatically to the original payment card. Privacy Policy The document details need to meet the requirements of your Booking Refund Protection. Submission of our own medical confirmation form is preferred, please download it here: medical form template. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. Fan Update from AXS You are urged to review all pages displayed during your completion of a purchase. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! The event was cancelled/postponed, how do I get a refund? - AXS Help Centre All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. If I have Allianz ticket insurance and miss an event, can I get a refund? You will also be responsible for paying any applicable taxes relating to your purchases. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. AEG Presents Thanks for signing up for the event guide! AXS (@axs) / Twitter A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Stagecoach Festival 2023 Well need evidence from the relevant transport authority. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Yes - If customer is prevented from attending because of a government mandate, this is covered. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. Coronavirus: Ticket refunds won't happen for many postponed concerts For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. How do I get my AXS Premium tickets once I complete my purchase? Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. You must supply the required Payment Method and/or other personal information in order to complete your purchase. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. To create an account, we require both personal and vehicle documents, such as a valid driver's license, vehicle registration, and proof of insurance. PDF EZ-Link Wallet with Mastercard - Top-Spender's Campaign" - Terms How do I cancel Event Ticket Protector Insurance? - Ticketmaster If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! Please contact the venue directly for a refund. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. Holder covenants not to sue any of Releasees for use of Personage as provided herein. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. Reporting Fraud - AXS Help Center Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Mastercard, date running time selected at the russian of purchase. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. If they pay you now, there's no insurance for them if the new owners are refused entry. OH MY FUCKING GOD! Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. Klicka hr fr att kontakta oss. If they allow it, you'll get a refund. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. DE This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. mail Ad . ADDITIONAL TERMS. We need you to provide specific evidence of illness or injury for the ticket holder affected. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. Date on which medical attention was first sought for illness/injury? Official Tickets and Your Source for Live Entertainment | AXS.com Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. can reveal. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. Please read this Agreement carefully, because it is a contract that affects your legal rights. Refunds for rescheduled events are up to the artist, team, venue, or promoter. AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? Therefore, we ask for: A completed medical confirmation form. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. But with Event Ticket Protector, they won't need to worry. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). You may also be linked to a third-party site, which is not affiliated with our Service. Fans may consider purchasing Allianz ticket insurance at the time of purchase. Have now given up. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase.
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