Check out how we use smart values in our Jira automation template library. For example, PROJ-123. Create and configure Jira automation rules, Branch automation rules to perform actions on related issues, Issue data (Automation format) payload for Send Web Request, Issue data (Jira format) payload for Send Web Request action, Limitations in team-managed projects for automation rules, Permissions required for Jira Cloud automation rules, Test a Jira automation rule using the Manual trigger, Transfer Jira automation rules from one user to another, Differences between Automation in Jira Server and Jira Cloud, Examples of using math expression smart values, Examples of using smart values with dates, Examples of using smart values with lists, Examples of using smart values with text strings, Use Jira automation rules to modify issues, Convert wiki markup to HTML or plain text in Jira automation, Move an issue to another project using automation, Learn how to use these to interact with Jiras REST API. {{issue.epic.key}} - Returns the epic's key, e.g. We select the exact field we are listening out for, in this case story points. First, you need a sample from the webhook payload data. This value supports Date and Time functions. Summary Automation for Jira has a trigger that reads incoming webhooks, both in on-premises and cloud intances. Some issue properties are more complex, and theyve been described in their own sections on this page. Automation rules are made up of three parts: triggers that kick off the rule, conditions that refine the rule, and actions that perform tasks in your site. The three properties above can also be added to this, for example,{{issue.affectedServices.dependentServices.tier}} will return the dependent services' tiers. A good tip for checking your progress is to say aloud what you have built so far: Whenever the field value changes for story points AND it is a sub-task. Learn more about using smart values with sections and lists. Best practices for optimizing automation rules, View performance insights for automation rules, Connect your automation rule to another tool. To test what your smart value returns, use themanual triggerwithlog actionand the result displays in theaudit log. For example, if a rule uses the Create feature flag in LaunchDarkly action multiple times, {{flags} will return the information for all feature flags created, as a list. Which Jira-server version supports the use of smart value: "{{#if }} text {{/}}, or is this a Jira-cloud only functionality ? Simply combine these components to create rules that can do anything from auto-closing old issues to notifying specific teams when a release has been shipped. {{createdBranches.name}} - returns the names of the branches, {{createdBranches.url}} - returns the URLs of the branches. Returns a list of issues from a JQL search caused bythe Lookup issues action. In this way, approval returns two different values depending on the trigger being Approval required or Approval completed - https://support . And the rule itself? There are many ways you can edit a field. For example, you can use the following smart values to send a Slack message that includes the issue key and issue summary: {{issue.key}} {{issue.summary}}. I found both of these smart values seemed to work: If neither of these work for you, there are a few other options in those linked questions you can try :), {{sprint.name}} returns only the sprint that started and which triggered this automation event. {{issue.Request Type.currentStatus.status}} - Returns the status of the current request. {{issue.Customer Request Type}} - Returns the customer request type for older Jira instances. For example, when an issue is transitioned you can see what status the issue transitioned from. Affects version of an issue as a list. Learn more about date smart values. {{issue.watchers.emailAddress}} - Returns the watcher's email address. {{issue.comments.reverse.body}} - Returns the issue's comments, in reverse order. {{branch.name}} returns the name of the branch, e.g. Smart values in Jira automation. Accesses the previous issue created in the rule. {{attachment.created}}: Returnsthe date and time the attachment was added to the issue. Learn more about date smart values. Would be good and useful functionality to have. I've not been able to find such kind of information. Automation allows you to focus on the work that matters, removing the need to perform manual, repetitive tasks by allowing your teams to automate their tasks, processes, and workflows. Smart values allow you to access and manipulate a wide range of issue data within your site. Note that this will return an encoded URL; everything after bitbucket.org/ will look different from what you see here. Can only be used when the active issue is a subtask, and can't be used to access a standard issue's parent issue. Added by: Jira Triggers that edit an issue, All the fields that were changed. Jira smart values - issues To test what your smart value returns, use the manual trigger with log action and the result displays in the audit log. {{pullRequest.title}} returns the title of the pull request, e.g. Examples of how you can use smart values to set the numerical value of an issues field in your Jira automation rules. Instead using Re-fetch for Cloud slows the rule for about 1 second (or more). Automation is a great way to reduce the manual work of keeping story points up to date. Story points are integral for many agile teams. For more information on this, see Configuring a webhook later on this page.
Smart values in Jira automation | Cloud automation Cloud | Atlassian Examples of using smart values with lists. You could then use this to count the number of issues returned. Learn how to find the right Jira automation smart values for your issue fields in Jira Cloud.
Webhooks - Atlassian Otherwise, register and sign in. Access information related to the last branch that was created. They kick off the execution of your rules. @Daniel Ramotowski, more people seem to be interested in this functionality, as there was already a ticket open forhttps://jira.atlassian.com/browse/JIRAAUTOSERVER-212 ! When a PR is merged in Bitbucket/GitHub/GitLab, then transition the issue in Jira. https://bitbucket.org/commit/121212, {{commit.isMergeCommit}} returns True if commit is a merge commit, {{commit.timestamp}} returns the timestamp (UTC) the commit was created. This re-fetches the latest state of the issue from Jira.
You can access the current watchers of an issue. Because this smart value deals with multiple items (i.e: issues usually have many comments), it can be used with the # symbol to apply the rule to each individual comment. Learn more about using smart values with sections and lists. Do more to earn more! Challenges come and go, but your rewards stay with you. Connect thousands of apps for all your Atlassian products, Run a world-class agile software organization from discovery to delivery and operations, Enable dev, IT ops, and business teams to deliver great service at high velocity, Empower autonomous teams without losing organizational alignment, Great for startups, from incubator to IPO, Get the right tools for your growing business, Docs and resources to build Atlassian apps, Compliance, privacy, platform roadmap, and more, Stories on culture, tech, teams, and tips, Training and certifications for all skill levels, A forum for connecting, sharing, and learning. Accesses the values in an issue'sAffected services field. Because this smart value deals with multiple items (i.e: issues can have many components), it can be used with the#symbol to apply the rule to each individual component. Because this smart value deals with multiple items (i.e: issues can have many fix versions), it can be used with the#symbol to apply the rule to each individual fix version. {{deletedFieldChanged.valueIds}} - Returns the id/ids of value/values deleted. {{deployment.name}} returns a human-friendly deployment name, e.g. {{issue.comments.last.body}} - Returns the body of the last comment. They can add significant power and complexity to your rules. Use{{fieldChange.fromString}}and{{fieldChange.toString}}to access display values and{{fieldChange.from}}and{{fieldChange.to}}to access raw values (for a select field for example). Learn more about user smart values. {{sprint.startDate}} - Returns the start date of the sprint. What are conditions? 2020-07-20T07:00:00.0+0000. :{{issue.properties.some.value}}. {{version.released}} - Returnstrue if the version is released, andfalse if not. Learn more about automation triggers. TEST-123-some-feature, {{repository.url}} returns the absolute URL of the repository, e.g. A representation of a release/version in Jira. What third-party applications can I integrate with? {{issue.created}} - Returns the issue's creation date. Click Create a webhook.
Jira smart values - issues | Cloud automation Cloud - Atlassian Support Is there any information on the web available about the "{{#if functionality)? This is how you would return multiple responses using the smart value: Accesses information for a worklog entry that has just been logged against an issue. FR Jira Dev Aug 05, 2021 I currently have an Automation workflow that creates multiple tasks and subtasks. Each of your rules will have an audit log that you can review to see when the rule was triggered, the final result of the execution, and any actions that may have been performed. See all smart values related to user fields, such as Reporter or Assignee. {{issue.timetracking.timespent}} - Returns the amount of time that has been logged on the issue in the Time spent field. If you have multiple webhook responses, you can add the#symbol to apply the rule to each individual response. Awesome! {{version.project.key}} - Returns the project key of the project the version belongs to. The Atlassian Community can help you and your team get more value out of Atlassian products and practices. {{issue.timetracking.remainingestimate}} - Returns the value in the Time remaining field. Your thorough reply here helped me in a completely different use case. The type of event that triggered the rule. {{comment.properties}} - Accesses any comment property. The problem with the interface was, that it worked in two steps - first the re-open transition and then the update of fields. Acording with the documentation, Automation JQL condition suport smart values. {{issue.Story Points estimate}} - Returns the issue's story point estimate (team-managed Jira Software Cloud only). Issues in Jira rarely exist in isolation. However sometimes the two fields holds the same p. For example, you might count how many issues have a priority of 'highest' and then send an alert. The rule is running too quickly after the issue is created. Accesses information fromJira Service Managementrequests. The legacy Insight App will reach end of service on March 31, 2022. These can be combined with other user smart values. I recall there are suggestions in the backlog to add "wait until the prior step finishes" or "delay X seconds" actions. Here you can access any issue property. Accesses time tracking estimates. There should be a locked field named either "Request Type" or "Customer Request Type" there. If a customer has not responded to an issue in 5 days, close the issue and leave a comment. These smart values can only be accessed through other root keys (e.g{{deployment.environment}}). ^ I tested this with Issues that had been in a previous Sprint, and were in the new Sprint being started - and the rule was successful, enteringonlythe new Sprint's name into the Description field, no old Sprint names. You could then use this to count the number of issues returned. Do more to earn more!
In this component, we use the following settings:The email address of the reporter is captured in the smart value {{reporter.emailAddress}}, but we need to use it in a URL and therefore will use the smart value {{reporter.emailAddress.urlEncode . Seeaccesing multi-value fields, Added by: This is added any time an issue is added. Triggers can be set to run manually, based on a condition you set or scheduled. {{attachment.author.displayName}}: Returnsthe name displayed in your Jira instance. Special conditions and actions are available to create powerful rules that can work across complex issue relationships. This user must have the relevant permissions to trigger the rule, and complete any actions that may be performed. In the form that is shown, enter the details for your new webhook. Returns the value of the Jira Service Managements rate custom field. Each field is a list of changes. {{commit.shortHash}} returns the truncated SHA1 hash of the commit, e.g. This smart-value allows you to access project specific attributes: Jira Service Management specific request type object that you can grab information from.
Jira smart values - issues | Automation for Jira Data Center and Server {{sprint.isStarted}} - Returnstrue if the sprint has started, andfalse if not. {{createdBranches.product}} - returns the products that the branches were created in. Can be combined with other user-related smart values. {{comment.internal}} - forJira Service Management comments, returns false if the comment is visible to customers. {{changelog.issuetype}} - Changelog information for theIssue type field. This value supportsDate and Time functions, e.g. Step 3: Set up the condition like this: Change the field's value to Issue Type. See all smart values that can access and manipulate text fields, such as issue summary or comments. {fieldChange.fromString}} - Returns the previous value as displayed. Any property used with the{{issue}}smart value can also be used with{{createdIssue}}. Do more to earn more! Smart values are variables that you can use in automation action configuration parameters. Share the love by gifting kudos to your peers. {{issue.fixVersions.description}} - Returns the description of the fix version. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are here) Also provides the customer portal URL for Jira Service Management issues. If it has a time you may need to strip off the time part for the comparison by changing the format: {{triggerIssue.customfield_10043.jqlDate}}. This re-fetches the latest state of the issue from Jira. Challenges come and go, but your rewards stay with you. Any property used with the{{issue}}smart value can also be used with{{createdIssue}}. Exclusive to the Approval completed trigger: {{approval.approver}} - Returns approvers account id. These can be combined with other date and time smart values. {{flags.key}} returns the key of the feature flag. A representation of a release/version in Jira. Your smart value must identify a specific attachment for this to work. my-custom-prod-env, {{environment.type}} returns the environment type. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are, A list of issues generated by a trigger that runs a JQL search (, trigger when set to process in bulk). {{attachment.author.accountId}}: Returnsthe ID associated with the user name. {{branch.repository}} returns information related to the repository the branch belongs to. {{versions.archived}}- Returnstrueif the affects version is archived, andfalseif not. It may contain, for example, branches and tags names.This value is optional and may be an empty list. {{attachment. Go to templates. Learn more about list smart values. {addedfieldChange.field}} - Returns the field which has changed due to addition of a value. For example, you can use the following smart values to send a Slack message that includes the issue key and issue summary: { {issue.key}} { {issue.summary}} Check out how we use smart values in our Jira automation template library. Conditions allow you to narrow the scope of your rule. There should be a locked field named either "Request Type" or "Customer Request Type" there. Used with: the Clone issue, Create issue, and Create sub-tasks actions.
{{branch.repository.url}} returns the URL, e.g. for a select field. Accesses the value in the issue'sAffects versions field. General triggers These triggers can be used across all Jira products. Join the Kudos program to earn points and save your progress. For example, when setting multiple Fix Versions, then you can iterate over these using{{#changelog.fixVersion}}{{toString}}. Try adding.accountId after coordinator (so{{#if(issue.assignee.equals(issue.coordinator.accountId))}}. You must be a registered user to add a comment. {{attachment.author}}: Returnsthe user who added the attachment. Can be combined with other date and time smart values. It is better to use this than name as it cannot be changed. {{rule.actor}} - Accesses the rule actor user. Learn more about automation triggers. Examples of using smart values with text strings. {{issue.epic. {{assignee.displayName}} - Returns the assignee, {{reporter.displayName}} - Returns the reporter, {{issueType.name}} - Returns the issue type, {{resolution}} - Returns the resolution status, {{created}} - Returns the date the issue was created, {{updated}} - Returns the date the issue was updated, {{Story Points}} - Returns the story points for the issue (company-managed Jira Software), {{Story point estimate}} - Returns the story points for the issue (team-managed Jira Software). Connect thousands of apps for all your Atlassian products, Run a world-class agile software organization from discovery to delivery and operations, Enable dev, IT ops, and business teams to deliver great service at high velocity, Empower autonomous teams without losing organizational alignment, Great for startups, from incubator to IPO, Get the right tools for your growing business, Docs and resources to build Atlassian apps, Compliance, privacy, platform roadmap, and more, Stories on culture, tech, teams, and tips, Training and certifications for all skill levels, A forum for connecting, sharing, and learning. Find issues that have the same custom field date as trigger issue. In the project menu, click on Project Settings. Reviewing your audit logs is an effective way of debugging your rules. In the below example, we're sending out a notification that someone has added a comment to an issue, perhaps as a Slack message. {{attachment.author.timeZone}}: Returns the timezone the user is registered being in; this doesn't change dynamically based upon where the user logs in from, it is the timeZone registered in their user account. They allow you to access and manipulate almost any data in Jira. All of the issues found by the trigger are then treated as a single bundle of issues. If a field or value doesn't exist, it will return an empty value:{{invalid reference}}. Wonderful :). text {{/}}, or is this a Jira-cloud only functionality ? {{attachment.author.active}}: Returnstrue if their account is active, andfalse if not. In automation configuration , use "Issue Created" trigger and use the log action to get the smart value below :- This applies to the legacy Insight app. The following example prints all the issue keys returned from the JQL search, in bullet point form. What that error tells me one of three things is happening: Let's try this: immediately after your trigger, add two things: a) If the rule works after adding the re-fetch, the cause was #1, b) If the audit log does not show your date, it is either #2 or #3. The problem with the interface was, that it worked in two steps - first the re-open transition and then the update of fields. {{issue.affectedServices.changeApprovers}} - Returns the account ID of all change approvers of the issue's services. {{versions.name}}- Returns the name of the affects version. If a condition fails, the rule will stop running and no actions following the condition will be performed. Do you have any idea how I find active sprint smart value? Accesses information for the version that triggered the rule. A build represents the process in which files are converted into their final consumable form. {{issue.resolution}} - Returns the issue's resolution. Exclusive to the Approval required trigger: {{approval.initiator}} - Returns account id of initiator of request. They often contain sub-tasks, are stories that are part of a larger epic, or are simply linked to other issues using certain relationships. An environment represents a distinct ecosystem where products are deployed to. Used with: the Send web request action (Wait for response enabled). [xxx].size}}: Returnsthe file size of a specific attachment. View topic Examples of using math expression smart values What goes around comes around! Returns the value of the Jira Service Managements scale custom field. when setting multiple Fix Versions) then you can iterate over these using the{{#changelog.fixVersion}}{{toString}}{{/changelog.fixVersion}}expression. {{version.name}} - Returns the version's name. {{deletedFieldChanged.field}} - Returns the field that value has changed due to deletion of a value. The Atlassian Community can help you and your team get more value out of Atlassian products and practices. This example shows the previous status for issues that are transitioned. The changed field value is available anywhere smart values are supported using the{{fieldChange}}substitution. Or .displayName if accountId doe not work as hoped. Get answers to your question from experts in the community, Smart value of trigger issue in automation. {{repository.name}} returns the name of the repository, e.g. {{issue.parent.epic.summary}} - Returns the summary of the parent issue's epic. - Any ideas on this one? {{issue.reporter.displayName}} - Returns the issue's reporter. Actions are the doers of your rule. Create an issue and update the Insight custom field with the object that have User attribute updated with portal only customer , and also add the portal only customer as reporter. Can you provide a screenshot of your result? {{sprint.name}} - Returns the sprint name. This smart-value allows you to access project specific attributes: Jira Service Management specific request type object that you can grab information from.
{{attachment.mimeType}}: Returnsthe file format of the attachment. Returns the issue's comments. Refers to the original issue when you branch the chain.
Jira Software Automation: Basics & Common Use Cases - Atlassian For more information on when issues is available, seeRun a rule against issues in bulk. Triggers can be set to run on a schedule, and can be customized before being applied to a rule.
Jira Automation: Get the Basics Right [2023] - iDalko Learn more about using smart values with sections and lists. {{issue.security.id}} - Returns the security level ID. For example, if the Assignee of a field changes, you could add a comment to the issue to note who the previous assignee was, and who the new assignee is. Prints the issue key and its status (e.g. Learn more about using smart values with sections and lists. They allow you to automate tasks and make changes within your site. Because this smart value deals with multiple items (i.e: issues can have many Affects versions), it can be used with the#symbol to apply the rule to each individual component. See all smart values that can manipulate the values of items in a list. Smart values are one of the most potent ways to do so. You can access useful things like the previous status during a transition, Added by: Jira Triggers that contain a comment. . Otherwise, register and sign in. Examples of how you can use smart values to manipulate and format dates in your Jira automation rules. : To do,In progress, orDone). Returns information related to the created feature flag. In my use case I am receiving data from an API interface and the problem is that my automation is executed based on the transition and later there are a few branches, where one of them is selected based on some value in a custom field. The trigger for automation is starting a new sprint (trigger = start sprint). Learn more about using smart values with sections and lists. The comment that triggers the rule is stored in this smart value. For example, you might count how many issues have a priority of 'highest' and then send an alert. {{approval.decision}} - Returns the final decision of the approval. {{changelog.status}} - Changelog information for theStatus field. Examples of using smart values with dates. https://bitbucket.org/{7faf7dee-a29b-4faa-bbc2-d7128a6d3278}/{315a3ecb-1f18-4953-98ae-5890f93073b5}/addon/pipelines/home#!/results/7, {{build.state}} returns the state of the build. https://bitbucket.org/account/repo/TEST-123-some-feature. Affects version of an issue as a list. To test what your smart value returns, use themanual triggerwithlog actionand the result displays in theaudit log. You can also use this with, . All of the issues found by the trigger are then treated as a single bundle of issues. A list of issues generated by a trigger that runs a JQL search (Incoming Webhooktrigger orScheduledtrigger when set to process in bulk). - theIssue transitionedtrigger). {{issue.security.name}} - Returns the security level name. This smart value only works for issues that have been added to an epic. Accesses information related to a file attachment on an issue.
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