Its possible the quality slipped with the V2, but they are basically the same scooter. Create an account to follow your favorite communities and start taking part in conversations. Disconnect the brake lever switch connector from the speed controller. Test The Battery Pack On A Scooter That Runs. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Press Power Button once again to power on . I err on the conservative side, and would rather "under charge". If this does not work, replace the console. Front wheel cover scraping wheel - easy fix but annoying. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Gotrax has also added a longer battery life.
GoTrax GXL V2 Battery dead after 8 months : r/ElectricScooters - reddit Take care of your ride so it can take care of you. Recommended rider age . 0000001330 00000 n
If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery.
How To Fix Gotrax Scooter Not Charging - How To Finders Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. . 110 0 obj
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Make sure all connections are secure and there arent any exposed wires or noticeable burns.
How to do a hard reset on GOTRAX GXL V2? - HardReset.info 0000002987 00000 n
If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe.
Gotrax Issues : r/ElectricScooters - reddit I was super encouraged as the handle bar looks a little different from the original version I received, better. *You may need to perform a recalibration up to three times to fix your issue. If the wheel spins only when the battery charger is plugged into the scooter then the .
GoTrax V2 Not Working : r/ElectricScooters - reddit.com If that doesn't work, email support. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Make sure the petals are level with each other and on a flat surface. Pressing on button does not illuminate the display nor does the throttle have power. Grab the new battery pack and ensure that your are installing the battery pack correctly. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. For further repair and troubleshooting help please visit our repair help area.
GOTRAX - F5 Electric Bike Range: 4 miles (est) Max. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. Problem is from inside the tire assembly. %PDF-1.4
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If you can not grip the top with your fingers use a pair of pliers to assist you. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. All rights reserved. Save my name, email, and website in this browser for the next time I comment. 0000009925 00000 n
Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. Do you think most of the lower-priced scooters are having these problems? GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here]. There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. I've had mine for almost two weeks now, and have not experienced these issues. Check the fuse or circuit breaker. error: Include an image for extra impact. Jan 7, 2020 Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. In this video we take a look inside a GoTrax G2 Scooter. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge.
In either case, bring it back to wherever you bought it for further assistance and warranty coverage. Check Out Our Guide! We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. Remove the console/head unit from the scooter by putting one foot on the scooters base and lifting up on the handlebars.
Troubleshooting Your Ride - GOTRAX.com Weight: 17 pounds. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. I continue to struggle with GOTRAX's customer support team.
Amazon.com: Customer reviews: Gotrax GKS Electric Scooter for Kids Age In removed the old handle bar and battery and installed new one. E5 - Replace controller / replace entire product. E10, E11, E12 - Contact GOTRAX Customer Support.
GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 - YouTube Also if there is a critical mass here, we may be able to have the company fix their problems. Short circuit charger and handlebar: Resolved by warranty.. New handlebar and charger sent in 1 week.. 2. Even if you've just ridden it, the battery may not be sufficiently charged. Take off the console and pull out the battery, checking all the connections. It is not managed by iFixit staff. GOTRAX sent me a battery and a replacement handle bar. 0000008779 00000 n
Gotrax GXL Scooter Battery Pack Replacement - iFixit A revolution is on the way - and Electric Scooters are leading it! Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. Returned the v2 and are now trying a m360 instead /crosses fingers. These are as follows. )601368
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<. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. Reattach the console/head unit by sliding it back into place. `f25Jz>`lf(< @%-vCN Power completely shuts off while riding. *You may need to perform a recalibration up to three times to fix your issue. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. But, as soon as it worked for quite some time, it started showing various problems. When it comes to hoverboards, the magic fix-all is called recalibration. Tip: Try to lift as straight as possible out of the tiller. Battery Pack Ride Time Estimation Calculator, Basic Electric Scooter & Bike Wiring Schematic. What if the part I ordered did not solve the problem? Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult .
Frequently Asked Questions - GOTRAX Official Site There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. 0000000016 00000 n
You can contact Gotrax to get more information, talk about your warranty or learn about repair options.
After rare 'F' rating from BBB, electric scooter company GoTrax responds While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. This is telling you the charger is working.
Electric Scooter Troubleshooting | E-Scooter Repair Guide - Gear Honest . Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. 0000047449 00000 n
This is a few specific actions that act as a reset for your board and can fix many common issues. Circuit breakers are usually on the outside of the scooter. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. I've had it for a full month now but never knew how to. Not much help really. Apr 15, 2021 Took 8 business days to fix (total of 11 calendar days). If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. Did you find it helpful? How do you check the odometer on the GXL V2? I had my second issue within 17 business days of receiving the scooter. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. The motor would sometimes "sputter" (not engage) when you push down the throttle. Motor stutters with rapid jerking and wont go.. possible motor failure. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. So far I've got about 60 miles on it. I continue to struggle with GOTRAX's customer support team. You feel the scooter lose power and your inertia throws you forward. It is possible to check the voltage of your battery using a voltmeter. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. If the scooter works after disconnecting the brake switch then the brake switch is defective. The key is to build your own vehicle with its own motor coil wire. This problem could be caused by many different things. 0000013506 00000 n
If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. 0000006755 00000 n
- Very dangerous as you can be cruising along and the motor completely shuts off. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Install the locking hook and the two screws into the head unit. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. Has been extremely slow to respond with replacement parts. Troubleshoot common issues with your gotrax hoverboard with our handy guide. 3. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery.
Gotrax GXL v2 problem : r/ElectricScooters - reddit When the battery is fully charged it will change from red to green.
Scooter Does Not Run : ElectricScooterParts.com Support You can recalibrate your Gotrax hoverboard by following the instructions above. This is a few specific actions that act as a reset for your board and can fix many common issues.
GOTRAX Scooter | GO TRAX Electric Scooter - USA Official Website Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Kick stand wobbly. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Turn the key or power switch on and engage the throttle all of the way. Powered up the scooter. Yes, you read that right. Find your product below and click the link to be directed to the specific information for troubleshooting. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. Contact an authorized service center for more information about replacements. 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(If you see an issue, please stop and consult a technician before proceeding.). This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. Tighten the screws firmly. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. I have updated my review from 1 star to 3, and will update again . One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. This is an internal issue and the bike should be sent back for repair. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. Will this problem come back? Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Make sure the petals are level with each other and on a flat surface. The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. If it's not been used for a while, it might need charging. What did the brake pad rubbing sound like? Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Reply, Took mine to the local bike shop. This may be caused by several factors, but luckily there are solutions to all of them. If pushing to start does not help then double check the scooter to make certain that the key or power switch is in the on position. Looking For The Best Lock For An Electric Scooter? Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) There are many possible reasons why your Gotrax hoverboard is not balancing. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. GoTrax GKS: Specs. Back wheel brake mis-aligned. Then plug your charger cable into both ends and leave it overnight. Here is a link to find the manual for your Gotrax hoverboard.
So frustrating. This scooter is giving a E3 Error code and the manual simply states to replace the console. For example, only standing with one foot on your hoverboard can cause some models to beep. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. 0000002873 00000 n
Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). Here is a link to find the manual for your Gotrax hoverboard. 110 20
. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. We'll go through each electric scooter and the error codes that occur. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. There is no doubt that hoverboards are a popular and fun way to get around. We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. 0000017087 00000 n
Of course, you could also have an issue with your battery. We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. Grab the new battery pack and ensure that your are installing the battery pack correctly. :~f 12`L,@" Resolved through warranty, in the mail. Of course, you could also have an issue with your battery. Thus can not charge scooter. But when I press the throttle, nothing happens. 0000256654 00000 n
You may need a replacement battery if your current one is faulty or has sustained physical damage. All electric scooter have a fuse or a circuit breaker. Gotrax is known for adapting its electric vehicles to the needs of consumers. The motor does make some noise when first accelerating but goes away. Choose from Same Day Delivery, Drive Up or Order Pickup. If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. It's a 36V 6 Ah battery that offers higher performance. Brand new battery not holding charge. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques.
Find your product below and click the link to be directed to the specific information for troubleshooting.
Gotrax Gks Electric Scooter : Target Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals.
Gotrax GLX V2 Folding Issues | Fix for Opening or Locking Issues (Be sure to follow local laws and regulations when disposing lithium ion batteries), While the battery is out, it is a great time to check the connections at the bottom of the tiller. When the battery is fully charged it will change from red to green.
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