I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. No everyone lives their life online. Note that complaint text that is displayed might not represent all complaints filed with BBB. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. Desired outcome: I can not reply to emails. I even ask someone to get one out for me but they would not. This is actually about an experience my mother had with Giant Eagle. 261 7008. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. Close it down! Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. This is certainly an attempt to get people to switch to the new MyPerks program. Never had such a bad experience before. I have been contacting them for several days now, and I feel like theyre giving me the runaround. Learn how the rating is calculated 1 complaint. Desired outcome: somehow the fuel perks vanished . They bring them out and put them in your truck for you. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. I went today 6-2-2021, asked for short ribs. When you get there, your groceries are ready. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. i recently shopped at the local giant eagle for groceries. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Customer Reviews. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Flu shots are only available from 10a-6p. My parents come here to get produce, and they got me into the habit, too. I did so and spoke with 3 representatives and opened up a case. Claim it and get a lot of features. I'm frustrated. The public deserves better than the service that GE provides. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. They can't because it's simply laziness. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. They are not the only game in town. Desired outcome: Giant Eagle refused and told me to contact Columbia. For the price I paid, I am very disappointed in the quality. Why stop with ads in the mail? File a complaint. States they care about work-home balance Pro diversity culture If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. Giant Eagle Grocery - CentralPercentum GetGo. The next best thing would be some sort of response just so I know you are aware of my issue. Giant Eagle, Inc. In the meantime no follow-up with me. GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. Help even if you are not a cashier, you work for GetGo! Desired outcome: another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. Thank you. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about Our partners at the Trib said the move has Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. In hopes to fix this issue for me and other customers for future. I can never forgive that. When I got to the store, the young man took my card in and re-ran it for payment. File a complaint. I have purchased this chicken many times in the past and it was always delicious. and come shop your damn groceries yourself and $#*! Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. This will surely increase the credibility of your complaint. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. So I went to the self-checkout, and there I was harassed by two other employees. Submit a complaint and get your issue resolved. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. This is not acceptable. DOWNLOAD OPTIONS download 1 file . How convenient! Excellent Customer service. Pay for this replacement part that your car wash broke. but 2. Its unbelievably immoral and despicable! I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. GAS. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. Good MorningThe consumer's request was filled in December, however, it appears they never received it. Pros. Moraine point giant eagle, buter county. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. I guess Heinen's will be my home store. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Wide selection of private brand goods. This is the Lancaster Ohio store. Wide selection of produce, meat and general grocery products. Normally bakery products are excellent. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Author: Pittsburgh, Pennsylvania. I think that's obvious, Dec 7 2022 We will forward their concerns to the pharmacy and regional leader. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. 2. Just wait. We pulled up behind a car and waited 20 minutes! We have had many cakes from Giant Eagle and never had a problem like this. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. I did in multiple. In hopes to fix this issue for me and other customers for future. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. Giant Eagle Customer Care The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. I never got it and spent $212.13 i can see. Giant Eagle Customer Service Complaints Department Don't shop in Brooklyn ohio store especially when buying a sub sandwich. She then just said rudely, take it up with customer complaint or something like that which was very insincere. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. He said he was sorry and didn't even know they were closed down?? It's already been renovated so I guess bringing back products that are no longer sold. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Learn how the rating is calculated 1 complaint. Same person who called me answered. ADDITIONAL LINKS Then she said I was trying to steal it! Giant Eagle, Inc. Diesel Mechanic Review. Explore an interactive map with places nearby. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. Very abrasive. Better Business Bureau: Terrible customer service. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Columbia Sportswear For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 9% of Giant Eagle employees are Black or African American. Giant Eagle is the business that sold me the defective gift card. Don't deserve even 1 star for that area. good bye giant eagle. Desired outcome: I will write and call to everyone I can to let them know how horribly I was treated. BBB Business Profiles generally cover a three-year reporting period. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. named Heather - very immature for the title that she holds. Last friday, I placed an order for pickup at Giant Eagle. The apple turnovers were made with mushy applesauce and were tasteless. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . File a complaint. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. I purchased 3- $100 gift cards via the Giant Eagle App. Giant Eagle service worst ever since Covid 19 started. ComplaintsBoard.com is a leading complaint resolution website on the Internet. auth #04520C Review Of Franks Restaurant Hudson Fl 2023. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. I love Giant Eagle Curbside Pickup. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. So I did this time. You will lose me and many others who despise having to use pc, etc to see your weekly special info. I wanted 2.5lbs Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 Browse; Login . We use dedicated people and clever technology to safeguard our platform. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. I paid for a SHOWROOM car wash and parts of my car weren't even touched! Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. I placed an online order on December 23, 2022. ( im on a fixed income its important! Their produce is always rotten. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. I sent the main manager Adrian A**** an email with the transaction history of my card. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi i do the shopping for the household,he picked ip the advantage card. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. Giant Eagle Company. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. Shame on your company.I will never shop there again, your stores always were less than desirable. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Please in the future check your produce before just tossing it carelessly on the shelf. Something needs done. The store manager Brandon did nothing! This is unacceptable. I suggest that customers avoid this location as long as this individual is working here. Store associates think that they own the grocery world. Pay for this replacement part that your car wash broke. I get another sticker for my window. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. Further, The stores take no responsibility for alcohol consumption in their stores. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. Giant Eagle Reviews | Glassdoor i had over one dollar on the advantage card for fuel perks for gas. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. comment. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. Be the first to write a review for Giant Eagle Supermarket. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. I shop frequently at the Painsville OH location. After picking up the order, I realized that none of the substitutions or the additional item were there. Search Results for Giant Eagle Pharmacy - everycaller.com I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! Need a loyalty card to self check out She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Country fried steak & eggs were. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. It's sad to see that people will accept eating a piece of edible paper. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. And the person who answered was named Morgan, a female. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. Giant Eagle, (store #4029). Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address Top 138 Giant Eagle Pharmacy Reviews - consumeraffairs.com Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. Kroger's parking lots are always full. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. He blewup at me " i was just trying to help" i said in a very rude way! There was a manager standing at front of store with one cashier checking out a long line of customers. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. Maybe Pittsburgh City Council can wake you up. This pack was so dried out, and the breading so hard, that you could hardly eat it. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? Information provided by various external sources. I placed an online order for a cake at your location in cleveland on Chagrin rd. Giant Eagle, Inc. Team Leader Review: Will not recommend the company Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. Job Work/Life Balance are fuel perks now state secrets? How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. International Association of Better Business Bureaus. Why am I going to have to go to to your store to get my weekly special circular? And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Tip for consumers:Please be nice to the people that serve you. Giant Eagle reviews & complaints. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! plus-circle Add Review. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. UPDATE: Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. The language that was heard today with the front of the store staff was horrible. Check out machines worst than Kroger's attendent had to be called 4 times Giant Eagle Inc | Complaints | Better Business Bureau Profile
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