Last week, I went to make a reservation to see Shazam on the weekend. Enter your details in the chat box and complete your refund request. Even Professor Kopcha, your former writing teacher, even though he gave you a B on your To Kill a Mockingbird essay. 0 stars if possible. (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. It usually takes about 72 hours for the Customer Support team to respond to your query. Track order. We also ask that you leave the masks at home. Advertise Store or bakery-purchased cakes are allowed only with a pre-planned event. IMAX . The fee is detailed (listed as "booking fee") on your order summary at checkout. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. Sorry, no bartering. Not all Regal Entertainment Group locations offer a bargain matinee price discount. Open it in your web browserand start exploring the services we can offer. So, step right up for an entertainment treat. Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. REG will not sell tickets to any person under the age of 17 (18 where applicable). The ORP Directory Lookup is available for validation purposes. I used Fandango to purchase tix for the new Star Wars movie. Where can I find information about closed captioning? I said, you're a multi-million doolar company, give me the 3 passes you owe me. Doesn't do anyone any good to get a reply 2 hours or more later. Limited Time Only: Add your photo to a Visa card for free! It's a long and frustrating process. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. So I was at work trying to print this and no images or barcodes were popping up. This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. CDA Idaho. Do You Have Student Discounts? Parents give the movies their ratings-men and women just like you. Please visit your local theater's page for specific ticket pricing. What are the theaters' admittance procedures? DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. Get help. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. The next day I notice charge on bank account. Pleaseclick herefor further details on how to use your Fandango gift card. Your Fandango A-list tickets should be in your A-list reservations. Last year while grocery shopping I was picking up my kids some Yocrunch Yoplait yogurt and on the back of the yogurt was a promotion of receive $5 off a movie ticket on Fandango by purchasing 8 single individual Yocrunch yogurt in the same transaction, so I decided to try it out. I am VERY UNHAPPY. When I click on the link, the webpage comes up only as text. In lieu of Birthday Party events, we are offering Private Watch Parties. Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. I emailed 3 times with the only answer from them was to LOG ON AND TRY AGAIN. They probably make more money scamming than selling tickets!!! We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. Films in 3-D may not be available at all locations. How Many Tickets Can I Purchase Online? Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. So they printed and refunded. Gift card orders cannot be delivered to PO Boxes. When I was able to get on website it appeared that my purchase of tickets did not go through. Submitting a film is purely a voluntary decision made by the filmmakers. ticket-taker) and scan the QR code on your ticket confirmation page. I never got a confirmation from it and on my bank account it said it bounced back. AMC has released a Subscription Service Called AMC AList that allows you to watch 3 movies a week Starting at $19.95 a month in any format. Fandango does not offer partial refunds either. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. Did not receive the confirmation email until 1 hour after the show started. Please email your request to questions@paragontheaters.com. You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. JavaScript is disabled. Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. That makes six. Children under 3 are free except in reserved seating and recliner locations. The number you need to dial is the number of the theater you bought tickets for. Never ever deal with these people. When Will the Showtimes Be Available? We accept cash or the following credit cards: Visa, MasterCard, American Express and Discover. Donation Request You can visit your local theatre to find their specific pricing policy. Click Print Receipt under Orders. Verification can help ensure real people write reviews about real companies. I sent another email to their help desk and no reponse. Their credits DO NOT WORK when you go to book tickets. The page that is presented will provide you with pricing information, as well as student and military discount availability. Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. How Do I Apply For aJob? For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. Most locations (except Village) can scan your ticket on your mobile phone and all locations can scan your printed at home ticket. At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. Phone number Phone Lookup. Do not use them.Mike. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. I received a Fandango giftcard for Christmas. DoNotPay offers you the chance to refund movie tickets online in just a few clicks. G - General Audiences-- All ages admitted. But the purchase went through according to AMC cause it was using one of my reservations. Our "bookings" (contract with film companies) are for one week only. ), as well as private movie screenings and larger corporate events. You must be 21 or older to purchase tickets in Balcony and Director's Suites. Applicants must also present a negative TB test or chest xray within 6 months of hire. They are a rip off and terrible customer service. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. So, don't be shy with them at the box office. I recommend no one to use this website. Yes! I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. Child tickets are for ages 2-12 . Why Isn't a Certain Movie Playing at My Local Paragon Theater? As long as you complete your request and submit it before the show starts, you are eligible for a refund. Lowe and behold I had an email in key spam account. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Parents should be especially careful about letting their younger children attend. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. Please see the official rules below. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its. They told me they could not cancel the ticket as it was a Fandango purchase and was showing as valid. Student discounts are not available online, and are only offered at select Paragon Theaters. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. I tried texting and emailing Fandango to no avail. If I could change one thing about Fandango, it would be that you wouldn't have to pay a convenience fee to purchase tickets. Go to that theater and print the ticket at the kiosk then go to customer service and ask for a refund. 1/3 spots are taken by a bugged Endgame ticket. It was their systems error that caused this entire issue! Is the ratings system a law? No. When I get to the theater what should I do? When Fandango works, it's fine. The Regal Crown Club FAQ's can be found here. An R rating may be assigned due to, among other things, a film's use of language, theme, violence, sex, or its portrayal of drug use. How do I refund my tickets? For extenuating circumstances, please consult theatre management. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. Sign up for our e-showtimes by clicking on the email icon on our website home page. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. I will never use this service again and I was shocked when. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If your card is registered, the theater can look up your account with your registered phone number or email. My gift card had not been used and I know that for a fact because the pin was still covered when I tried to use it. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. No images. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. Paragon Theaters welcomes guests to attend moviesdressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. You can purchase tickets with cryptocurrencies on our website by selecting BitPay during checkout. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. I would suggest you avoid this company. When I called after the very rude person from fandango told me there were no refunds after the movie and it was not there fault I didn't call for a refund before the movie. There are several ways to refund movie tickets online if you prefer doing it on the website or via email, here is the list of options at hand for requesting a refund: If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the Customer Support team or your theater. for additional tickets. When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. Do You Offer Parties & Private Events? In this case, you'll likely have a barcode or QR code from the confirmation e-mail sent from fandango. How to Request a Fandango Refund the Easiest Way. Please always use, You must be at least 60 years young to purchase a Senior Discount ticket. . How to Get a Fandango Ticket Refund on the Company Website, If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the, Type in the email address you used when you bought the tickets, Choose whether you would like to get a refund or an exchange (only VIP account holders are eligible for exchanges), Sign up if you dont have an account or sign in (you will be redirected to the log-in page). My first and last time to use them. How do I update/change my payment method in the Regal mobile app? Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. View detailed list of Movie Club credit usage and renewals. We can accommodate small private groups (birthday parties, camp outings, etc. With 3 reservations full, you can not buy any tickets until one is freed up. Tickets purchased through Fandango.com can be used at AMC theatres. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. Paragon follows the MPAA guidelines for rated R movies which states:
While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. Four months later, I wanted to use my credit to buy a ticket and they said my account had been blocked and there was nothing they could do. And Fandango said their system was showing failed transaction. Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. Should you wish to purchase more than ten tickets at a time, please place separate orders. Pretty Much a Corporate ruse designed to make communication difficult. No outside food or drink is permitted in the theatre. Since I did not cancel my tickets before the movie the refused to refund tickets. There's no true rhyme or reason On one day you can log onto your account and purchase tickets and the next time it won't allow you to log onto the site. Where can I find the Regal Crown Club FAQ's? If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. Purchased Tickets for Wrong Theater? It is Regals policy to support the MPAA ratings system to the fullest extent possible. How do you get more information about a rating? DO NOT USE THEM for movie tickets. I was about to purchase when the screen went blank. Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. For some reason, it showed 3 Avengers reservations, even though it should only show 2. I bought my ticket on the website, can I transfer it to the Regal mobile app? Online orders placed by Noon EST will be shipped within two business days. It is REGs policy to support the MPAA ratings system to the fullest extent possible. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. Please call theatre for any local restrictions. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . Who enforces the ratings? Just ridiculous. FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request. This is a small fee the company uses to cover some expenses they are left with once they complete the refund.
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