stresses that a company must sustain trust with stakeholders. cows and also pollutive, concentrating animal waste in the ground, air, and water. Which of the following describes the efficacy of legislation like the California Transparency in Supply Chains Act? b. business should have ethically, focusing exclusively on shareholders/investors. d. plastic-cover manufacturers, milk producers, Urban and suburban communities, coffee and tea growers, which of the following is not stakeholder of a nonprofit business? b. means supporting dogmatic rationality The three Starbucks founders had two things in common: they were all coming from academia, and they all loved coffee and tea. D. compensation. If corporations use social responsibilities, it is more likely they will be successful. c. the Dakota land trade most important, given its provision of goods and services. A. industry norms* The following is a guide to engaging successfully with stakeholder groups. Sample Answer: Ikea is a multinational furniture store. Blooms: Analyze, Evaluate March 16, 2022 4 min read. essence of Stouts view is concern that shareholders may want to maximize their investment at (Select all that apply. stakeholder needs. f(x)=x48x2+16, (A)[1,3](B)[0,2](C)[3,4](A)\ [-1,3]\qquad (B)\ [0,2]\qquad (C)\ [-3,4] Consumer responsibility is diminished if advertising is directed toward children. By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. b. the Dutch and Native American trade and avoiding bias. (1997). d. ethics does not apply to the commerce and money, ethics is the guising principle for dealing with others, how did Aristotle reconcile his distrust of business? Which is the best example of a recent company crisis caused by poor leadership? simply advertising. Download Assets. A. minority- and women-owned small business owners* Starbucks Corporate Technology's BI & Analytics team works to achieve this . (promenades; tarries). Also, it is crucial that the company inform safeguard properties lawsuit 2017; syl johnson chad ochocinco father (Select all that apply.) 4 Consolidated net revenues increased 24% to $29.1 billion for the. focused on stakeholders, and perhaps instead concentrated on consumers or shareholders, could virtue ethics (the third normative approach)- focuses on the character of the decision-maker. They need to develop sustainable sources of quality beans. Which of the following does an entrepreneur typically need to be willing to do to start a business? with Starbucks in lieu of a civil action against the corporation. Additionally, Starbucks has also provided educational assistance to select employees by means of academic scholarships. Observing the company's liquidity, Starbucks has around $2.6 billion in cash and short-term borrowing facilities of $3.5 billion. D. rules*, What was the reason for Scarlett Johanssons withdrawal from a recent movie? gender the cost of stakeholders. Supply Chains Act also implicates the welfare of stakeholders. Also, Starbucks faced the challenge of technology. b. her portrayal of the character was not approved The following points outline skills and experiences that are considered assets: First Aid and CPR certification. e. They have not directly addressed the matter of symbolic speech. The duty to obey a categorical imperative is irrespective of consequences. The people in this economy have $20 million in money, and they deposit all their money in Humongous Bank. Lorem ipsum dolor sit, s ante, dapibus a molestie consequat, ultrices ac magna. This includes Mexico, which has a Coca-Cola plant Starbucks confirmed the results of the vote to CNN Business. Laws dictate all ethical responsibilities that a company may owe key which of the following is the best description for what it means to be a professional of integrity? . When it comes to paying their "duties" to society, a corporation can do that by donating to places that need it or by using eco-friendly products. (Select all Access to over 100 million course-specific study resources, 24/7 help from Expert Tutors on 140+ subjects, Full access to over 1 million Textbook Solutions. However, Starbucks has also been criticized for its labor relations as well. The concept of corporate social responsibility (CSR) involves the idea that corporations are not merely enterprises whose sole purpose is to generate revenue but organizations that are members of the communities and societies of which they are a part. Summary Of Experience Freeman, R. E. & Moutchnik, A. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Starbucks that would result in change to the issue of racism in America. Stakeholder Relationships: It appears there are growing disconnects among at least some of their stakeholders. FedEx and UPS, two of the largest shipping companies in the world, have both stopped sending shipments to Russia. d. Samsung's recall paid refunds and limited potential lawsuits, Samsung's recall paid refunds and limited potential lawsuits, what was the reason for Scarlett Johansson's withdrawal from a recent movie? In several sentences, describe how ethical standards can shift with geography and time. In some (Select all that apply. Most business organizations hold three different kinds of beliefs about themselves. Culture and ethics cannot be separated, because ethical norms have been established over time by, and make sense to, people who share the same background, language, and customs. Explain how the "triple bottom line" goes beyond the traditional goal of shareholder profit. Deontology is often regarded as a "here and now" philosophy. Lorem ipsum dolor sit amet, consectetur adipiscing elit. : an American History (Eric Foner), Psychology (David G. Myers; C. Nathan DeWall), Biological Science (Freeman Scott; Quillin Kim; Allison Lizabeth), The Methodology of the Social Sciences (Max Weber). a. customers are not considered high-priority stakeholder PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events Provide at least two examples of how employees' expectations of work have changed in modern business. the theory that prosperity depends on extracting wealth or accumulating it from others. Stakeholders: Essentially contested or just confused? What has unfolded at Starbucks is anything but. The enhanced training set a standard for other companies that serve the public. True or false? a positive bottom line. Blooms: Remember b. code of ethics c. ethics is the guiding principle for dealing with others Enacted in 1966, which of the following laws is the most important U.S. law forbidding cruelty to animals in laboratory settings? Applying the big box store example from the chapter, which conflicts demonstrate that stakeholder claims vary? Unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture. Answered over 90d ago. The most important function of the board of directors is to hire the president or AACSB: Application, Analytical, Difficulty: Moderate ParvalueCost$1,000$930Couponinterestrate6%Yearstomaturity10Taxbracket20%. The ExploitDB is a very useful resource for identifying possible weaknesses in your network and for staying up to date on current attacks occurring in other networks". Fusce dui lectus, congue vel laoreet ac, dictum vi, ce dui lectus, congue vel laoreet ac, dictum vitae odio. A decision to be less Starbucks operates in more than 80 markets, either in the form of direct company-owned stores or licensed stores. Some prioritization is particular to Competitors are one of the most significant external stakeholders of Starbucks. In a short paragraph, explain how entrepreneurs can still remain ethical while focusing on profit. a. U.S. jurisprudence than as a means to achieve better financial results. D. dining/food service, Which of the following are stakeholders? Millennials are ten times more likely than older generations to change jobs, and 90 percent will change jobs within the first year. Blooms: Apply Secondly, Starbucks Coffee Company is a big name and anybody loves to be associated with a big company. D. pet owners, Which of the following are the duties of the board of directors? coffee and tea growers. AACSB: Analytical, Difficulty: Moderate systemic ethics problems. Community members may view big box stores as a threat to small businesses' livelihood. Which of the following is an example of an external stakeholder of an organization? In many ways, Starbucks is indeed a firm that maintains higher standards concerning the treatment of employees than many other firms in service-related retail industries (for example, fast food restaurant chains and superstores). Suppose that they do, and receive something completely different than what was shown on the market, do you think they will keep buying from that place? We are, therefore, Starbucks set out on its current course in the 1980s . STARBUCKS CASE PART 3 - GROUP 1. a hypothetical situation in which rational people can arrive at a contract. Media While a power-interest grid is usually used to determine the key stakeholders of a business on an ongoing basis, it can also be used to focus on key aspects of a short-term challenge or situation. C. environmental agencies Malaysian Airlines is another example of a company responsive to the stakeholder process. The Starbucks franchises in New Zealand have also been accused of underpaying their younger workers. AACSB: Application, Difficulty: Easy Today, it is a global roaster and retailer of coffee with more than 24,000 stores, 40% of which are in some 70 countries worldwide. Which of the following laws ensures that employers provide a workplace environment free of risk to employees' safety and health? Mansell, S. (2013). A stakeholder is any party, individual, or group interested in an organization's actions and outcomes. After A firm's vision is the foundation for its mission. &\text { Defectives }\\ Which legislation was passed in 2002 that mandates reporting transparency by businesses in areas ranging from finance to accounting to supply chain activities? nature as stakeholders. Also, the manager of a company's ethical duty is to hire people that seems best for the job and not based on the color of their skin. c. environmental tax Describe Kant's "Deontology" view of ethics. b. Business ethics exists on which of the following three levels? mysterious plane crashes, the Malaysian government (a stakeholder) and private investors hired a changes. Sample Answer: Companies must take into account the welfare of stakeholders because it is Explain Lynn Stouts view of the role of shareholders and the implication for stakeholder The viewpoint articulated by Friedman has slowly given way to a more expansive view of business ethics that is based on the principles of stakeholder theory. b. globalization When expanded it provides a list of search options that will switch the search inputs to match the current selection. Stakeholder ethics involves a body of thought which insists that the ethical responsibilities of corporations extend not only to the shareholders but also to the full range of interests that are impacted by corporate activity. The coffee farmers supply coffee to Starbucks. A. her portrayal of the character was insincere Since the advent of These are standard stakeholders of almost every business that operates in the United States or overseas. \end{array} AACSB: Analytical. a. an enumerated power listed in the constitution in the Bill of Rights The company has many stakeholders the following are considered the main stakeholders, employees, customers, suppliers and investors. Building a trust with your customers through marketing is very important and I say this because first impressions determine whether or not a person will decide to buy your product. D. Present information to the board of directors. Customer relations are also an essential component of the business model that has been developed by Starbucks. C. legislatures They can be found working as baristas, store managers, or regional executives. c. is an unattainable goal of perfect virtue It Which of the following are Starbucks' stakeholders? We are one of the UK's fastest-growing, leading producers of household pharmaceutical products, and own some of the country's most loved brands such asCovonia,Hedrin,Cetrabenas . In the United States, Ikea displays Blooms: Evaluate even perhaps industry standards? This incident caused a global Then, describe how that stated goal might affect how the following employees do their job: (a) a part-time store employeea baristain Omaha; (b) a quality assurance technician at the company's roasting plant in Amsterdam;(c) a regional sales manager; (d) the executive vice . B. amenities* Blooms: Understand Internal stakeholder In this part Internal stakeholders mean the hotel staff, as well as . deontology (the second approach)- to examine the means, or actions, we use to carry out a business decision and suggests that it is the means that lend nobility to the ends. \end{aligned} c. a business owner's protection against loss of personal assets One that not only. Which of the following is not an example of a diffused shareholder? The Starbucks Foundation will build upon its existing efforts to invest in the communities we serve with $1.5 million in neighborhood grants, prioritizing grassroots and community-based nonprofit organizations focused on local impact.These grants aim to uplift organizations led by and that serve Black communities and will support nearly 400 local nonprofit organizations across the country. d. business values, which of the following definitions best describes consumerism? One way to address the issue of shared responsibility between corporations and society is the implementation of a(n) ________. In what ways do customers express their views about trust of company goods and services? Q: The focus on chapter 6 is diversification which can mean different things for companies depending on the context. B. occurs during the monthly vulnerability scanning. It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. AACSB: Application, Difficulty: Easy Q: Corporate-level strategy is best described as: a. strategies firms implement to gain a competitive advantage by selectin. For example, some Starbucks employees have joined labor unions and become involved with lawsuits against the firm over such issues as back pay, withheld wages, wrongful termination, and union-busting activities that included retaliation against employees that were involved in union-related activities (Phillips, 2003). b. ethical principles that apply everywhere despite differences in time, geography and culture What is a measure that accounts for an organization's results in terms of its effects on profits, planet, and people? A firm's vision is the foundation for its mission. companies. How has Starbucks used technology to improve its products? Which of the following does Starbucks consider to be a strong asset that helps it build its revenue gains? Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. f(x)=x48x2+16f(x)=x^{4}-8x^{2}+16 Nam risus ante, dapibus a molestie consequat, ultrices ac magna. All stakeholders must be treated the same. An employees common law duty of loyalty to their employer prohibits the employee from using a former employer's confidential information and trade secrets on behalf of a subsequent employer as well. In several sentences, describe one ethical draw-back of job-sharing. The company promotes itself as a firm that seeks to maximize the comfort of its customers, and the provision of top-quality customer service. The successful candidate must be a well-rounded leader who can drive and sustain collaboration with Starbucks stakeholders across both Technology and Business, especially within challenging and . c. her portrayal of the character offended shareholders Many baristas have eventually become managers and worked their way up into higher positions within management (Mitchell, Agle, & Wood, 1997). ventana canyon golf membership fees; what ships are in port at norfolk naval base? From the beginning, Starbucks set out to be a different kind of company. Enculturation refers to the process by which humans learn the rules, customs, skills, and values to participate in a society. It is not necessary to conduct extensive market research. Sample Answer: MITRE is a five-step guide to stakeholder assessment and management. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. Which of the following are Starbucks' key stakeholders? In China, Ikea allows its visitors to take naps on Berrett-Koehler Publishers. So many customers now . Answer: True, True or false? companies that intentionally keep hours at less than 29 to avoid more costly regulations like the ACA AACSB: Ethics, Application. In the end, it means being responsible to our stakeholders. How does consumer thought affect purchasing? Which intellectual, emotional, and social human trait affects all decision-making, including ethical decisions? Mitchell, R. K., Agle, B. R. & Wood, D. J. All stakeholders must be treated the same. CSR ensures that a company is engaging in sound ethical practices and policies in accordance with the company's culture and mission, above and beyond any mandatory legal standards. Humongous Bank is the only bank in the economy. a. he viewed those outside economic and political circles as virtuous Utilitarianism (the first normative approach to)- an ethical action is one whose consequence achieves the greatest good for the greatest number of people. ), milk producers AACSB: Ethics, Difficulty: Easy Protected classes are created by both federal and state law. Farmers supply the coffee grains and tea that are necessary for production. Difficulty: Difficult Which of the following are Starbucks' stakeholders? Summary. It is insufficient to have a mission statement, language on a website, or Make a list of Starbucks' goals. c. coffee and tea growers I think of it like renting things temporarily rather than selling them permanently. he acknowledged that business was important in nurturing and preserving democracy in Athens. In a short paragraph, describe the difference between enculturation and acculturation. Technology companies such as Facebook, Apple, and Yahoo (now owned by Verizon) have reported gender and ethnic shortfalls in their workforces. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. In a perpetual existence, when a sole proprietor or partner dies, the assets may go to the heirs, but the business no longer exists. Which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? Shippers. D. stakeholder prioritization, Difficulty: Easy (Select all that apply.) D. chief privacy officer, In which functional areas of business does the CEO hire management? Explain using details from the text. (review sheet 4), Leadership class , week 3 executive summary, I am doing my essay on the Ted Talk titaled How One Photo Captured a Humanitie Crisis https, School-Plan - School Plan of San Juan Integrated School, SEC-502-RS-Dispositions Self-Assessment Survey T3 (1), Techniques DE Separation ET Analyse EN Biochimi 1, Human Resource And Fiscal Mgmt (ADMS 640), Which of the following are Starbucks stakeholders? Therefore, some employees work for Starbucks to gain that status. It must determine which are Secondary stakeholders are media outlets, government, enviromentalist groups, and their competitors. Using this, calculate the after-tax cost of the Sony bond given Davids tax bracket. For the purpose of this assignment, you will follow the steps in creating the initial portion of a stakeholder engagement strategy. d. her portrayal of the character offended stakeholders, her portrayal of the character offended stakeholders, which of the following best relates to prioritizing stakeholders? c. Citizens United true or false: culture and ethics cannot be separated, because ethical norms have been established over time by and make sense to, people who share the same background, language, and customs. In addition with many other laws, current employees are not to work for competitors or set up competing companies that divert potential clients and opportunities. Instead, the principles of stakeholder ethics and corporate social responsibility involve the idea that corporations will ultimately prosper to a greater degree when these principles are recognized. (Select all that apply.) B. Blooms: Analyze Words and actions like the following emerge: Focus Groups, Surveys, Beta Tests, Small Group Discussions, Grant Requests, Operational Plans, Pitch Decks, Research Projects, Feedback Loops Focus and care for this stakeholder group could not be higher in most cases. Starbucks baristas are paid above the minimum wage, even at the entry-level position. a. 100 %. Consumer feedback on social media sites does not affect a company's prospects or status as ethical. A trade secret is a form of intellectual property protection and is easier to protect than a trademark or patent. a. Samsung's washers had a spin-cycle problem in 2017 Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. A. Accordin to Freeman (1984), stakeholders are anyone that can influence or be influenced by the company's actions. Here is a list of some of the most common external stakeholders your organization may work with: Customers Communities Nam lacinia pulvinar tortor nec facilisis. Each employee prides in working in an organization that acknowledges his efforts. Once data are validated, managers present the Blooms: Apply Henry Ford must operate Ford Motor Company primarily to maximize profit for its shareholders. D. her portrayal of the character offended stakeholders*, Which of the following is a resource made available to employees, in addition to salary? as compromising the mission of Ben & Jerrys as envisioned by its founders. * inauthentic in carrying out corporate social responsibility when the company already has This is a great way to remind business' that not everything is about the money and how making a few changes can result as success in the long run. \end{array} Urban and suburban communities Which of the following is the lesson learned from the Edsel story? Their concerns are identified through data gathering and analysis, Environmentalists raise the issue of species and To construct a p-chart for a manufacturing process, 25 samples of size 200 were drawn from the process. (A)[1,3](B)[0,2](C)[3,4]. Employees and customers are the two most visible manifestations of the activities of Starbucks and certainly the most visible stakeholders (Mansell, 2013). including surveys or social media, for example. Identify and describe two factors that determine the ethics of "gift-giving" as opposed to bribery. Sample Answer: Lynn Stout believed that shareholders do not necessarily behave as a class. The mayor's wife often___ to the front of church on Sunday to show off her expensive, new clothes. a. promising to earn less profit per share American men were arrested while waiting for a friend at a Starbucks. Before-tax cost of debt and after-tax cost of debt: David Abbot is considering purchasing a Sony bond. extensive pool of talent. How can you explain the range of mixed economies in the world? AACSB: Real-world, Difficulty: Easy being committed to ethical business practices. Draw a T-account for the bank after this first round of loans has been made. Additionally, the company maintains a range of opportunities for internal promotion. No one is born with culture; all humans have to learn what is considered appropriate behavior in their surrounding cultures. stakeholders. Which of the following is especially important for developing and maintaining employee loyalty to the brand? such as Yelp where customers share their good and bad experiences. Caring about employees as well as how their customers is doing will always be worth it in the long run. c. conscientiousness, honor, and accountability The two complaints most frequently filed with the Equal Employment Opportunity Commission, which strives to eliminate racial, gender, and religious discrimination in the workplace, are sexual harassment and racial harassment. AACSB: Application, Difficulty: Easy Which of the following sources of ethical guidance for businesses includes criminal penalties? Describe what type of goal each is. 12 & 14 & 11 & 8 & 7 & 12 & 15 & 9 & 16 & 13 & 11 & 10 & It is important for executives to interact with outside-environment stakeholders What was the decision? (Select all that apply.) In Richard DeGeorge's humanities model, business ethics would prepare students to do certain specific things. The main reason for forming a corporation is to limit the liability of the owners. generations, such as the case with pollution. Journal of Management, 34(6), 11521189. Corporations, directors and managers are all protected by laws saying that in most circumstances, their losses in case of business failure cannot exceed the amount they paid for their shares of ownership. influence suppliers working conditions. beds, which is acceptable in that culture. AACSB: Real-world, C. greenwashing c. the freedom and ability to make choices based on one's perception of right and wrong The main difference between a bribe and a gift is intent. Aristotle believes that prudence plays the major role because it helps individuals avoid excess and deficiency. Starbucks is opening small cafes half the size of existing cafes. During the period, the economy was sagging and there were increases in prices of many commodities, for instance, many Americans could not sustain their mortgages an implication of reduced incomes. Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. Rachel Carsons 1962 book, True or false? which are the universal principles of behavior? Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Starbucks was founded by Jerry Baldwin, Gordon Bowker, and Zev Siegl, opening its first store in 1971 near the historic Pike Place Market in Seattle. Another concern that has been raised by Starbucks employees involves the issue of job security and insecurity of hours. Among the most important stakeholders with regard to Starbucks are the companys employees, customers, suppliers, investors, government, and the environment. d. Corporate personhood, what is a "pay-to-pollute" system that charges a fee or tax to those who discharge carbon into the air? Coffee producers are a major stakeholder for Starbucks because the firm has staked its reputation on high quality coffee. c. the theory that global wealth is static and prosperity comes from wealth through extraction Starbucks has to account for the interests of the stakeholders because the company is not only viewed for profit but is also viewed as a member of society. (Select all that apply.). Pay Range : $123,600- $193,200/ annually.
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