Pay With Key Clipper information translated to Spanish. After that, Clipper will not charge you untilafteryou tag your card and load your pass on it. I've found putting the Clipper as close as possible to the outside of one side of my wallet and then being careful to always tap with that side down helps. Can I set up Auto-Reload for cash value and a pass? You may also reach our call center between 7am 7pm Mon-Fri at 800-888-2535. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Be sure you tap on Caltrain's platform. BART is primarily selling paper tickets from the vending machines. For single rides, adult Clipper cardsget a 6.25% discount on cash value rides by buying $48 worth of value for $45 or $64 worth of value for $60. Picking up your value means loading the value on your card after youve placed an online or phone order. If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. A Station Agent can help direct you.
School attendance clipped by new transit passes - Oakland North The Clipper call center is open Monday through Friday, 7 a.m. to 7 p.m., Saturday 7 a.m. to 4 p.m. You may experience longer than normal wait times. You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. If your Clipper card on your phone does not work, please contact Clipper Customer Service at 877-878-8883. But if you tag off, Clipper will return the difference of $6 to your card. So if your primary funding source is declined, your order will be charged to your backup card. If your credit/debit card or bank account is declined: You will not be able to make other changes to your Auto-Reload settings until we are able to successfully charge your payment source and remove the block. News; Twitter Twitter, Opens . Yes. See the Google Pay How-To page for more details. Robbins parking lot locations are also available for overnight parking. There is a 50 cent surcharge per trip for Blue tickets. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. To provide payment, log in to your Clipper account and edit your Primary Payment method. Our seating options include both Standard (non-window aisle) table options on the upper and lower deck as well as Premium (window aisle) seats. You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the + plus icon. 877.878.8883. Select Clipper card and follow the instructions to add a card and load value. As others have answered, you can put a monthly pass for the current or upcoming month on your Clipper card, depending on the transportation system. Center your Apple Watch display over the "Tag Here" graphic on the screenyou might have to hold still or rotate your wrist to align the device properly. Use your Clipper card on all Bay Area transit systems, including Muni. If you are prone to seasickness or motion sickness, we proactively provide complimentary ginger candies as well as Dramamine and Meclizine, which we recommend you take as soon as boarding is completed. For all other cards on your phone without HVD, value will be available immediately.
Clipper card says still in progress : r/AskSF So if your primary funding source is declined, your order will be charged to your backup card. I was charged the wrong fare. Visit clippercard.com and buy online. They also shared that the card on the account that is most likely mine was deregistered on Oct 7th and . Find your card and select Manage Auto-Reload from the More Options menu. With the start of the school year, "we had an avalanche of youth apply for the cards," said Clarence Johnson, spokesman for AC Transit. Yours is the first email Ive gotten on this issue. Open the Clipper app and select the card you want to set up for Auto-Reload. Bicycle space is highly limited on both vessels and treated on a first booked, first served basis. See our Virtual Tour of the Victoria Clipper V. Our direct route between Seattle and Victoria, BC on the Victoria Clipper V ferry is around 2 hours and 45 minutes between Pier 69 in downtown Seattle and Belleville Terminal in Victorias downtown Inner Harbor. New to Clipper? In December 2020, BART completed the transition of machines at all stations to offer Clipper as the only fare product available for purchase. When you set up Auto-Reload or load value to your card online or by phone, you have 6 months from the order date to tag your card to a Clipper reader to load cash value and 31-day passes. Check Clipper News for holiday or modified hours. Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? ADVISORY: Please refer to the Waterfront Seattle website and WSDOT website for updates and directions ahead of your planned travel and allow ample time for arrival to our Wall Street parking garage. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' A little work up front helps you save money. You are allowed to check up to two pieces of luggage on the Victoria Clipper fast ferry at the cost of $20.00 USD / $25.00 CAD (Credit Card ONLY, Cash NOT accepted) per checked bag per leg of travel. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. Visit Us Get an adult, Youth or Senior Clipper card Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must tap your card to a card reader to load the Go Pass within 180 days (Note: This counts as your tap on). The bow of the vessel is also opened up when we are stopped to observe whales and sealife. You can also stop at a transportation information booth to buy a card and load all types of value, including the Muni Visitor Passport good for 1, 3 or 7 days of unlimited rides on San Franciscos transit system. Within each class, there are upgrade sections as well. If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it. Failure to provide such evidencemay make you inadmissible to Canada. Clipper Navigation, Inc., is a subsidiary of Frde Reederei Seetouristik based in Seattle Washington, that provides multiple transportation and vacation packagesmany of which are offered under the name Clipper Vacationsincluding hotel and tour packages in Victoria, Seattle, Vancouver, Friday Harbor, Portland, Whistler, the Canadian Rockies and Kelowna. No, there is no smoking or vaping onboard the Victoria Clipper V or San Juan Clipper. Please note that the voucher is not valid for seeing a specific whale species and is also not valid for a cash back exchange. I set up Auto-Reload, but its not showing up in my online account.
Clipper Navigation - Wikipedia Yes, there is. Clipper's terms state that after three years your card is inactive, but there's something weird about "Undelivered Order - Transaction ordering products or cash value that is not added to a Card. Vista Class Located on the upper deck of the vessel, Vista Class offers leather seats with top deck panoramic views as well as ample table seating for small groups. In person at the AC Transit Customer Service Center. Before leaving for your trip, contact your local carrier for information on call pricing, text messaging and internet usage. If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929 for help. On a successful tag, lights and a "Travel OK" screen will appear on the machine. If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). opens in new window. Your session is about to expire due to inactivity. Some stations have machines that are cash only, while other stations offer add value machines that accept credit cards.
Fares | VTA Please allow ample time in your schedule to check in required luggage. Includes travel to any of our destinations with activities or hotel stay or both. Why not? An email notification will be sent out 7 days prior to travel as a reminder for check-in. If you are a U.S. or Canadian citizen, you will need one of the following travel documents: When traveling by land or sea, U.S. or Canadian children under age 16 and infants are required to provide proof of citizenship. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. Log in to your Clipper account to add backup payment. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. We will send an email to confirm that you have updated information in your account. Clipper says it does not take funds away, even if the card goes unused for years. She went from going into the office four days a week via Caltrain to working from home, because, well, you know COVID. You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. Can I get a card at an airport? Yes. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Pay With HVD applies only to BART rides. For more information, please see our Seattle-Victoria fast ferry schedule. You must apply for an RTC Clipper card in person at a participating transit agency. Once you do that, it will show up in your account. If you have a question or comment that invoves Clipper, please contact Clipper Customer Service: Clipper Customer Service: Weekdays: 7:00 am - 7:00 pm Saturdays:7:00 am - 4:00 pm. Once youve activated your Auto-Reload, youll be able to see it in your account. Key Clipper information translated to Spanish. If you want to change your class of seating, you will need to reach out to our Reservations team. Limited-use tickets are not available on phones. The discount is even greater if you add multiple nights! Many transit agencies offer some type of 31-day pass for your convenience. Final boarding is 15 minutes before the scheduled departure time. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. It currently shows I have the amount in the pending passes area but shows I have it in cash value. I got onto BART, realized I was going the wrong way, went back to the same station, and exited the station. If you are a booked guest, you can quickly change or confirm your seats by visiting our seat selection portal. Q&A: Highway 101 express lanes opened Friday. Our vessel also features one wheelchair accessible bathroom onboard. If you have a monthly pass, it will obviously expire at the end of the month. It is charged for those who enter a station, ride a train, and then exit the same station. The Salish Sea is world famous for observing a vast array of whales and sealife. We offer a variety of discounts as outlined here. Youth/Senior Cards. When loading cash value (between $20 and $255) and/or passes, you will be asked if you want to set up Auto-Reload. In addition to receiving great hotel rates, you also benefit from a special discounted ferry fare if you add a hotel to your booking. Your value normally will be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. Your Auto-Reload is now cancelled, but your online account will not reflect this until the next time you tag your card. After your second tag, the card reader will display a message that your initial tag was refunded. Cash value and transit passes are not interchangeable. You can use our automated phone service 24/7 to check balances and pass expiration dates. TDD/TTY: 711 or 800.735.2929.
Learn more about Clipper on your phone. You can also set up Clipper on your phone through Apple Wallet. This is just another barrier to transit: an opaque payment system. Phone. Your mobile wallet will display purchase options for your selected Clipper card. My transit benefit program told me they sent you the money. For the quickest response, please use our Contact Us page to submit your request or call our Reservations team at 800-888-2535. Loading Value and Automatic reloading. Who CANNOT use Clipper on iPhone or Android phones for fare payment? Free Wi-Fi is available in both our Seattle and Victoria, BC terminal. Please learn more about traveling with pets. Try tagging your card again. Check out the r . STANDARD Fares Round-Trip only: Standard fares are fully refundable for cancellations received 2 or more days prior to travel, non-refundable within 48 hours of travel date. ENTERING THE UNITED STATES: US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. To find out more information about replacing an RTC card, please visit 511.org. Am I reloading this wrong online? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your card should arrive within 5 to 10 days. Key Clipper information translated to Chinese. This is separate from confirmation of payment. I called Clipper customer service and all I was able to find out after they located my supposed card via an old address (I wasn't great about updating my address and I've moved quite a bit) and my partner's clipper card is at the same address. Should you want to change your booking in any capacity, a $15 USD fee will be charged. Log in to your account with the email address we have on file and provide an updated email address. Key Clipper information translated to Spanish. BART's HVD tickets, which are good only for BART trips, give you a 6.25% discount: You pay $45 for $48 in value or pay $60 and receive $64 in value. Some purchasing limits applyas outlined on our sales page.
Home | Clipper You may also call us at 1 (800) 888-2535 (7am 7pm PT, Mon-Fri) and a reservations agent will return your call to assist you as soon as possible. The outside viewing deck does not have reserved seating. Enhanced Driver License or an Enhanced ID Card (EDL/ID) applicable to, An original or copy of his or her birth certificate. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. Both discount and regular Clipper cards can be ordered and managed online. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. You will need to tag your card to a card reader or ticket machine to activate it. Guests traveling on our San Juan ClipperSeattle whale watching tours do not need to present identification other than a boarding pass. This page includes balance protection, online accounts, and card cancellation. If you have more questions about Clipper services, Auto-Reload, passes and transit benefits during COVID-19, please see our Frequently Asked Questions. We work with a highly-vetted portfolio of outstanding hotel partners to offer you great deals on overnight stays. Contact your programs administrator for instructions on replacing a card. No, transit agency ticket offices cannot load value to mobile phones at this time. You can only purchase an HVD ticket online by setting up Autoload or through a transit benefit program. Clipper is a regional transit card that can be used on all transit in the Bay Area. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your card. Please plan accordingly and allow sufficient time. We encouragevisitors to planahead and add Clipper to theirphone in advance of arriving to the stationinstead of having to wait in lines to buy a paper ticket or Clipper card at the station. Transit Agency Tips. The passenger-only round-trip fare for the Victoria Clipper ferry ranges from $115 USD $160 USD for a 7-day advance purchase round-trip ticket depending on the time of year. Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. Opens in new window. When traveling between Canada and the United States, it will be necessary to pass through Customs and Border Protection at the border. BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. Children from countries other than the US or Canada will require a passport and possibly a Visa. Three beeps and a red light means your card wasnt accepted. No notice, even though they have my email? Please reach out via our Contact Us page with questions and we will assist as quickly as possible in responding to your inquiry. will be charged $40.00 USD / $45.00 CAD (Credit Card ONLY, Cash NOT accepted) per leg of travel. For more information, please see our If one does not use the Clipper card for six months, it can be frozen. Yes. Can I load value on my mobile phone at a transit agency ticket office? At the Oakland International Airport, just a short walk from either terminal is the BART Oakland Airport station, where you board the BART to OAK train to go to the BART Coliseum station; once at Coliseum station, you can buy a card, load cash value and tag your card to exit BART to OAK and transfer to another train to reach other stations in the BART system. Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. Please note that you cannot use your phone to unlock bikeshares. Pet space is highly limited, so we strongly recommend you book in advance and use our Contact Us page to inform us of your pet travel plans. You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. We will automatically send a declined payment notice to the email address in your Clipper account. Key Clipper information translated to Chinese. Select "Transit card" and "Add Clipper card". 4 yr. ago. I add that if you use cash value on a Clipper card, you are limited to a maximum of $300 cash value on the Clipper card. Clipper cards are accepted on BART, Caltrain, Muni, Santa Clara Valley Transportation Authority, AC Transit and Golden Gate Transit & Ferry. Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. Seating class changes between Standard and Premium seating will require agent assistance. It depends on how you buy your pass. See the. BART trips outside Embarcadero station to Balboa Park station in San Franciscoare charged full fare. Clipper is available for mobile phones through eitherApple PayorGoogle Pay. You will still need to use your plastic Clipper card for this. Weekly and monthly passes are not available. They are: Economy Class Situated on the lower deck of the main cabin, Economy Class offers locally sourced food, spirits and beverages available for purchase as well as an onboard gift shop. How does Auto-Reload work with monthly passes? We are encouragingridersto put a Clipper card on their mobile phones instead of obtaining plastic Clipper cards because global supply chain issues have depleted the inventory of plastic cards.