bt business contact

If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. If it's for your home account visit BT for the home. How to Buy an Online Listing . If the system doesn't recognise what you've said, you will be able to choose from the options menu. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Another great way to contact BT without calling is to use the BT live chat service. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. That means you get fast, reliable speeds. That means there are no busy periods or dips in data service to worry about. Data privacy and security practices may vary based on your use, region, and age. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. By continuing to browse, you accept the use of cookies. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Available 24/7. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! We always aim for 100% target availability, but sometimes things do go wrong. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Weve updated our BT Business privacy policy. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Related Types of Business | Related Locations. We are processing your online Our great-value business broadband offers fast speeds and a reliable connection. All connections are subject to survey. AGE UK LONDON Business Description. It was ten times as fast for half the price. Contact BT . Its not just quicker to view bills and track orders, you can even test the speed of your broadband. Discover SME solutions We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. Sometimes we can identify and fix a fault at the same time. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . In the latest release we've fixed some bugs to improve your experience using the BT Business app. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. Broadband & internet BTnet Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news Unfortunately, BT's phone system is not well designed. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Online, report a fault with your broadband, phone, or BT email. later the dashboard view will be restored. If you need help quickly, use the other contact options. When you have team members working from different locations, a connection you can rely on is more important than ever. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. In some cases, BT might need a little time to investigate your complaint and find the best course of action. T&Cs apply. Mobile costs may vary. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your Your order number will look like one of these. Suitable for smaller businesses who need more than what broadband can offer. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. again. Lessons BT Business Teach Us The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. We're one of the world's leading communications services companies. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. Our SME solutions are for you. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. Mobile costs may vary. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. How does BTnet work with cloud applications? Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Get TalkTalk today for fast and cheap fibre broadband. Fix Problems and faults Contact Chat, phone, or email Contact us about. Well offer the fastest fix with the first available visit youre in control to change it. We have a range of ways to get in touch for new and existing customers. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services It is chaired by the chief executive. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. You'll find it on your bill. There are no limits to what people can do when they connect. Using Wi-Fi that doesnt drop. Download our Service Level Agreement to find out more. BT Business broadband, phone line, email or Cloud Voice services not working properly? Has hybrid work affected my offices bandwidth needs. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. Rest assured that your call is really important . Change your UK billing address. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Weve even listed the BT opening hours so you dont make a phone call for nothing. That means you get fast, reliable speeds. Here's how we'll help put things right. Achieve a smarter digital future with our technology and business solutions for public sector providers. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. Raise a general billing enquiry. Price quoted only available on a 5-year term contract and applies to new circuits only. Search The Phone Book from BT to find contact details of businesses across the UK. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? In order to view the dashboard you will need to add You can find our standard Terms and Conditions at www.bt.com/terms. Every single time. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. By email Send message We aim to respond to your email within 48 hours - excluding weekends. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Sharing files. Our purpose is as simple as it is ambitious: we connect for good. We offer reliable connectivity, but sometimes faults do occur. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Its quick, easy and available 24/7. The BT Broadband forum is filled with useful information and questions asked by other customers. Necessary to provide basic functions of the website such as page navigation. Business growth needs a rock-solid infrastructure. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Download it now to be totally on top of things: View, pay, and download your bills. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. Mobile costs may vary. Compare leased line pricing and find the best fit for your business. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. New BTnet EAD customers only. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Get a 200Mbps leased line for 299/month (ex VAT). Work faster, smarter, safer, and stay connected with your world. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. Popular shortcuts Order number Track a fault Report a fault Location. If you have an issue you can find out if is just you, or impacting others in your area. If you want to track a home order, click the button below. Its consistent, reliable connectivity for your business. Search The Phone Book from BT to find contact details of businesses across the UK. When you have a broadband connection, you share your bandwidth with others. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". You can also find the BT opening hours so you dont call when the lines are closed. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. We know that the internet is key to your business, and downtime means lost revenue. Report a fault online to put things right. We're here to keep your teams connected as the trusted partner of businesses around the globe. You'll get a PDF file to keep and print out. Choosing a BT phone number or contact method is important to get a better customer service experience. Monday-Friday08:30 - 17:00Free from UK landlines. Click on the button below to track the parent order. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Available 24/7Free from UK landlines. BT business solutions Work faster, smarter, safer, and stay connected with your world. Well need your site address and postcode, and an overview of what youll be using your connection for. Create an account Are you an EE Mobile customer? Connect your people and places with smart solutions tailored to your business. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? Search The Phone Book from BT to find contact details of businesses across the UK. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. We're sorry but you need to use a different order tracker for that reference. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. BTnet Express From 50Mbps Ideal for smaller businesses Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Weve got your order request and will be in touch soon to complete your order. You can do lots of things without picking up the phone. Read more about our network latency here. Fibre business broadband only 25.95/month. Website. Phone line not working properly? A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. Try contacting support if you still can't T&Cs apply. That looks like a residential order number rather than a Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Mobile costs may vary. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Free from UK landlines. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. Mobile costs may vary. If you're on your computer, you can download WhatsApp for Desktop. The solutions we sell are integral to modern life. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. This will involve a complete review of your complaint to make sure nothing has been missed. Safety starts with understanding how developers collect and share your data. Monday - Saturday08:00 - 18:00Free from UK landlines. Otherwise, please make sure you've got a business reference and try again. BT broadband complaints. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Faults and Orders dashboard. As your business grows, the demands on your internet connection grow too. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. A BTnet Leased Line not quite right for you? We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. Be confident about transforming your business. Sorry, something went wrong. Our insights and events hub is your go-to destination for help and advice on the future of your business. 08:00 - 18:00. Our SME solutions are for you. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. Fix Problems and faults Contact Chat, phone, or email Contact us about. If you need help quickly, use the other contact options. I understand that any big company has large numbers of employees. Weve broken down each way you can contact BT so you can choose the best option for you. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Or ring us on : 0800 672 331 Register a complaint Contact Sounds good doesnt it? You need your billing account number. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? And if you do experience service stops, well provide money-back credit. Contact sales. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Set up and alter your Direct Debits. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. Get a BT ultrafast fibre broadband deal today and bundle your TV. Make sure youre always connected with mobile, broadband, phone systems and more. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. Don't worry, if you don't have the details of these accounts you can still track Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Message. Search The Phone Book from BT to find contact details of businesses across the UK. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. When people connect, there's no limit to the good they can do. Every single time. Want to write to us? Heres how well help put things right. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 one. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. Visit our online customer service help and support areas Get help for all your BT Business products and services. Search The Phone Book from BT to find contact details of businesses across the UK. Download it now and use your device to be totally on top of things: View, pay, and download your bills. All day, every day. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Maybe there's a problem with your order. All prices exclude 20% VAT. Monday - Friday. 0330-123-4567 from a mobile Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. We aim to fix any faults within five hours day, night, or weekends. Terms and Conditions apply. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. You can do lots of things without picking up the phone. However, a well-designed system should route a customer to the right person. Price subject to survey and location. Requesting a copy bill Check service status Best if you're on your mobile. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Best if you're on your mobile. WhatsApp us, The quickest and easiest way to contact us. If you're on your computer, you can download WhatsApp for Desktop. Try contacting support if you still can't track your order. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. Prices ex VAT. Search The Phone Book from BT to find contact details of businesses across the UK. More information and review your options. a fault or order with your fault or order references. track your order here. Subject to credit check, business registration and a 5-year minimum term. Help and support; Contact BT; Back. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. Log in to report a fault and youll go straight to the correct place to fix problems. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. When you run the tests online, well ask you simple questions, and let you know how well put things right. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Tavis House London WC1H 9NA | 020 7820 6770 . Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. View bills, set up and manage devices, check service status, speed and much more. This is just a tiny fraction of the information contained on BT Business' contact page! Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. Dont miss our hassle-free ways to help yourself. We needed to save money for the good of the Gosport and Fareham Academy Trust. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. Looking for help placing an order? Starts with VOL followed by three and eleven numbers, Oops. Running cloud-based applications. Mobile costs may vary. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try The Phone Book ; The Phone Book Find a Business.