Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. This is one of the reasons I love the forum, helpful recent experiences. For example, you may have a baby on the way or want to apply for a mortgage. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. Deletions are a courtesy and some do it. They are a scam. Who is ED Magedson - Founder, Ripoff Report. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. You can enter your email address to have a copy of the chat transcript emailed to you. I would even consider pay for delete in full. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. And lastly, seek counsel from a consumer protection attorney for a free consultation. Hence, the persistent phone calls and emails. Paying off a debt marks the debt as paid off. Balance due is 1700. However, there may be instances where credit reporting agencies take a few weeks to provide updates. I'm just thankful to knock another baddie off my reports! Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. Unsubscribe easily. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. If you have a valid email address on file with us, you will receive a password-protected receipt via email. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! It dropped off after a while. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Tell us has your experience with this business or person been good? A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. And I owe them money. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Hiding negative complaints is only a Band-Aid. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. If you have questions or need to make a change to your account. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. Maryland Residents: This agency is licensed as NMLS ID # 930053. The agent asked some questions, and at first I thought I was talking with someone from Sprint. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. The contact details for Convergent Outsourcing are: 800 SW 39th Street. I would just continue trying and hope to get someone who will delete. If you have an account with us, we're here to help! For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. I owe 1,700. says who it is but nobody is ever on the other end of the line. Who is Convergent Outsourcing? This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. They told me to contact their collections people. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Like it or not. Labarr v. Convergent Outsourcing, Inc. - Casetext I am not paying them another dime. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. 2 years later they are contacting me saying I owe them money. Press question mark to learn the rest of the keyboard shortcuts. Why Ripoff Report will not release author information! I was a month to month plan. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. How do I setup a payment plan? If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Copyright 2022 Consumers Unified LLC. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. This outsourcing the initial collections is not that uncommon. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business All business will get complaints. Convergent Outsourcing Questions & Complaints Convergent Outsourcing help - myFICO Forums - 6148102 It was founded in 1950 and currently has about 2,300 employees across 12 offices. I have never purchased anything from this company and am not familiar with this billing. This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. :'(. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. Convergent Outsourcing is not a scam. Press question mark to learn the rest of the keyboard shortcuts. Get buying tips about Debt Collection Agencies delivered to your inbox. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. File your review. Maybe a pay for delete will help me save some money. We understand that collections is often an emotional and overwhelming process. Offers may be subject to change without notice. Sprint sent account to collections, Convergent Outsourcing. If you would like to make payment online instead of over the phone, you may do so on our website. More details on software and accessibility are available at WebAIM.org. I paid them in full. We value your privacy. Options to consider with Convergent Outsourcing collections. I confirmed with T-Mobile that my account is 0. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. All rights reserved. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. It depends on how much they gave access to their system to Convergent. If so how did you proceed? To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. If you have an account with us, were here to help! But we can send a letter out showing settled. I have never had an account with Verizon! I was stunned. They said according to sprints policy they cannot delete from the trade line. I called Dish to confirm this and they said they have no record of a debt. I was told I owed Cox communications 200 dollars from over 5 years ago. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. At this time, we can only discuss payment plans over the phone. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. It may not be copied without the written permission of Ripoff Report. They actually are a debt collections agency. Email. We also understand that you may be hesitant to give your information over the phone or online. If push comes to shove and you need to take legal action, its your word against the agencys. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. It was gone off my reports within 2-3 days. I got a letter stating I owed monies to Sprint. IF they said yes, it would be deleted, confirm with them again after paying. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. General statment of, "according to sprints policy we cannot delete it. So, I called the number, and got on the phone with an agent. Quick question! Convergent Outsourcing: how to remove them from your credit report https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Of course, things are a little different now after the pandemic. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Try to get them to say yes though if possible. Therefore, its important to request debt verification ASAP. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. They wont respond to anything but complaints saying they have validated it which is a complete lie. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. We value your privacy. Just because you paid Sprint off doesn't mean that it gets it off your report. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. Watch to learn more! The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Convergent Outsourcing does not accept payment in exchange for credit deletion. So from what I am seeing, either way, Convergent can legally have it on your report. Convergent Outsourcing was the most recent CA to report on this debt. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . With account paid and settled. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. REBUTTAL BOX Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Maryland Residents: This agency is licensed as NMLS ID # 930053. We sincerely hope this represents a satisfactory resolution to your concerns. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Just updating my progress with Convergent. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Is Convergent Outsourcing a Scam? I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. Learn more about obtaining detailed information about your account over the phone. Legally they've followed to the letter of the law. Be the first one to find this review helpful. The more complaints are filed by consumers, the more likely they will be investigated for fraud. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Debt collection from Convergent Outsourcing on Sprint phones I - reddit Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". They are billing me for something I've never had from them. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. I have an old Sprint account that went into collections via Convergent Outsourcing. We have reviewed the complaint and the related matter. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. This profile has not been claimed by the company. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Or, should I try to handle it through Sprint (since they own the debt). Convergent Outsourcing/Sprint Help - myFICO Forums - 6579365 I just went through this, except the CA for mine was ERC. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. Why You May Be Getting Scammed Through Your Mailbox - Live Like You Are Thank you, you have successfully subscribed to our newsletter! Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. Bryan Sankey - Sprint Trainer - Convergent Outsourcing - ZoomInfo They are more diverse with the types of debts they collect than most collection agencies. Copyright 1997-2023, Ripoff Report. If it was sold, Convergent has the legal right to collect and to post on your reports. If that means pay in full, so be it. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. So I wonder what step to take to file a claim against this company. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. (Sales might work too, you just want someone who can take your payment). It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. I never spoke to them again. Many factors affect your FICO Scores and the interest rates you may receive. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. Read More . Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Learn more. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: If you weren't paying on it then it went to collections. Further information is available in our FICO Data Privacy Policy. If someone knows please reply. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. Further information is available in our FICO Data Privacy Policy. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did.