If the license tag image is so blurred that the numbers and letters are illegible, you would select "missing image" to dispute your toll violation. I went from Kansas to Texas and back from Texas to Kansas twice in 2021. (Im assuming I received the letters at the address there because that is the County/ address where my car is registered) When living in Chambers I rented from a friend and she didnt tell me that I was receiving mail at that address since I moved. If you would like to dispute your toll due to the vehicle (or license plates) being sold, leased, rented or stolen at the time of the violation please fill out and return this form. For some reason, I was charged $3.33 instead of the normal $1.11. Keep in mind that you're still liable for the violation even if someone else was driving your car. When dealing with the North Texas Tollway Authority over allegations of unpaid tolls it is always wise to have a legal professional on your side. In general, the reasons accepted for dispute are: The vehicle was sold, transferred, leased or rented to another party before the toll transaction occurred. The license plate number listed on the bill is PGP-3495 Texas and the vehicle is a 2021 RAM 150. You wont get arrested, no matter how many of them there are. North Texas Tollway Authority [NTTA] - overcharging After living here from almost three years, I've started to figured out that the NTTA (North Texas Toll Authority) is pretty unethical in their billing practices. The next day I called NTTA and asked if the toll tag covered tolls in Oklahoma and Kansas and was told that it did. Once on the site, in the lower right hand corner, you will find an option that states 'View Receipt and Online Payment Options.' That is a 25 mile stretch. I keep getting bills for some toll charge from ntta with my name and a vehicle that doesn't even look like mine .My vehicle was never within 500 miles of Texas .This has gotta be a scam but I when I call in they say I have to . I cannot believe that I am calling to pay off something and they refuse to let me pay it. Reimburse the $13.98 that was never posted to my account. By email: @email Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page. [1.5.1.0] NTTA Collections Service Center Sign up for our News Headlines newsletter. It's too late when I'm already in the toll lane and traffic is backed up preventing me from merging over. Under Texas law, someone who fails to pay a toll may be charged with a criminal misdemeanor for toll evasion under Chapter 370.11 of the Texas Transportation Code. 02. We may ask you for additional information to complete our research. For example, the San Joaquin Hills Transportation Corridor Agency in California allows you to contest a violation either online or through the mail. How much does it cost? Once you've had a chance to read through the information there, click "Start a new dispute" to view your credit report and select an entry to dispute. Alternatively, the address to dispute a charge by mail is: P.O. Fact #3 - I was not in the Dallas area in the month of July. How to Dispute a Chargeand Why You Shouldn't - Chargeback Gurus Go to the Dispute Center for details on the dispute process. Fill in and submit and we will get back to you. Ritba dispute form: Fill out & sign online | DocHub Is this your company? For example, if you receive a notice of violation from the Illinois Tollways, you can download an affidavit of non-liability form from the tollway's website, which you can fill out and submit. I can't read your minds either with zero indication of what is being accessed for the toll fee before getting on, so reasonable is fair. The program promises to review customer concerns in an impartial manner if a consumer can't get a resolution through customer service. I called NTTA and explained the vehicle was sold prior to these tolls. The process for each toll company is slightly different, but youll need evidence to support your claim. Toll FAQs | Central Texas Regional Mobility Authority There was an error with his temp tag and he should not have been charged on this vehicle. NTTA gets to collect on all the ridiculous late, admin, and whatever else fees, and TXDOT gets the money from all the citations that are wrongfully issued. A fair and reasonable fee. They asked me to file a dispute online and upload a scanned copy of the Bill of Sale. I asked why would they do that? To dispute a charge online, click on the "Activity & Statement" page and select the transaction you want to dispute. Box 260928, Plano, TX 75026-0928 within one hundred twenty (120) days from the date the toll, fee, or charge was invoiced to you or your damage was incurred. Open Records Requests -@email You also answered the main question when you said you have never been in trouble before and have no idea what to do. Your notice sort of told you what to do, right? Enter information about the transaction as prompted. If your issuing bank agrees with your claim, they will contact the merchant's bank to notify them of the disputed charge. TxTag /tkst/, operated by the Texas Department of Transportation (TxDOT), is one of three interoperable electronic toll collection systems in Texas. ZipCash bills are sent by mail to the registered owner of the vehicle and the rates for travel are at least 50 percent higher than TollTag rates. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have called various people, noone was willing to let me speak to a manager. how to dispute ntta charges - caketasviri.com The system is also interoperable with the K-TAG system used in Kansas and the Pikepass system used in Oklahoma. Fact #1 - I have lived in Louisiana for over 6 years. Project Communications -@email After driving 170 miles on the Kansas Turnpike and paying only $14.00 and change I got stuck in this hell hole. P.O. Submit a complaint and get your issue resolved. You simply forgot about the purchase. 6. Forms typically are made available online or by contacting the appropriate toll agency or board. You can also report a problem online with Pikepass, Get started with TollGuru Toll API or Cloud Services, Find Charging stations, toll rates, restaurants and other points of interests (POI) along your route. %%EOF When will the government step and help. Share your form with others. You usually can remedy this situation by checking and updating the status of your payment account. How do I dispute a NTTA charge? Im willing to set up a payment plan for the amount reported to the county on the scofflaw block so I can renew my cars registration, but not a single cent more. YLT~a ].X q9+5AY9Af&;0lfQ0 ]jk How to Dispute a Toll Road Violation: 13 Steps (with Pictures) - wikiHow Ntta Pay Zipcash Bill | Daily Catalog I disputed a charge on the website with the dispute option. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The North Texas Transportation Authority (NTTA) maintains the operation of toll roads in North Texas. I received a letter from a collections agency (Professional Account We work hard for our money so NTTA can take it away. Last Updated: October 4, 2020 Cookie Notice NTTA Is monopolize the toll roads. Fighting toll road fines Watch on If you would like to dispute a charge from NTTA, you should start by contacting their customer service team. Research source Mail the dispute form with your letter to: TransUnion LLC. Call in to see what happened and the manager said i have to pay the fees and nothing they can do! Staring in Irving the toll is $6.85, then $21.00 from industrial to 820, then $10 from 183 to 35 in fort. Ripoff Report | NTTA Review - Nationwide - Ntta north texas tollway By phone: 469-801-3662 By email: @email In writing: NTTA Ombudsman | 5900 West Plano Parkway | Plano, TX 75093. Access your NTTA Collections account Login NTTA will accept any of the documents above, however, we cannot accept a handwritten bill of sale or another type documentation of sale, even if it's notarized. wikiHow is where trusted research and expert knowledge come together. NTTAs easy-to-use At Your Service reservation system makes getting personalized help even more convenient. A Notarized Bill of Sale is attached to the NTTA dispute (7738900) showing all toll transactions occurred after the sale. RT @HCTRA: Today's the day! If you have any additional questions about your TollTag account or ZipCash bills, please call 972-818-6882 or visit our website at www.ntta.org. Learn more about accepted electronic tag options. However, they charged me $49 and made a claim against my flawless credit report. NBC 5 Responds is committed to researching your concerns and recovering your money. I believe the individual who leased the vehicle from D&M Leasing should be responsible for the tolls. That is a far cry from paying cash of $13.98. I am writing another complaint about actually calling into the office what a scam company. To dispute a toll in Texas, you need to contact the concerned tolling authority and explain your situation. They are scammers & they only toll authorities I ever have a problem with please be aware dfw ntta is scammers & I will get a lawyer if needed. Director, Government Affairs@email. NTTA has violated my Civil Rights, American with Disability Act and Texas Transportation Code 372.053 SEC 372.001 as NTTA ignore my request for a hearing. I sold a vehicle in March of 2022 to a resident of N Texas. Billing and account questions, or how to get a TollTag, can be answered by the NTTA. dnt ntta bridge over 380 prosper 749 co rd 27 75078 749 co rd 27 in Prosper, Texas is a State / County property with construction payment data since 01/13/2023. NTTA pledges to provide outstanding customer service. The exact process for this will vary depending on who issued the card. I drive a 2021 Jeep Cherokee to someone that lives in another city, 3 hours away from my address. It's too late when I'm already in the toll lane and traffic is backed up preventing me from merging over. I asked to speak with a supervisor and the rep said no one available. What are the Goth Kids called South Park? 6. They should have to prove they have contacted the people they "claim" and cannot prove they have reached out to. NTTA Ticket Attorneys For Failure To Pay Tollway Citations However, not paying tolls means you can get charged with a criminal misdemeanor. If you continue to use this site we will assume that you are happy with it. Chester, PA 19016. We removed the toll tag in June of this year as the vehicle was sold. Calculate current tolls for all classes. How to Dispute a Charge: 5 Essential Tips for Consumers I also have a valid toll tag and a ZIPCASH account with money in it. To discuss your NTTA failure to pay tollway ticket with our experienced NTTA ticket lawyers, call 214-321-4105, http://planotrafficticketlawyer.com/wp-content/uploads/2017/06/NTTA-Ticket-Attorney-In-Plano.mp4, Get A Lawyer To Defend A Ticket From The NTTA, Hire A Lawyer To Defend A Ticket From The NTTA, Lawyers That Defend Failure To Pay Tollway Tickets, How to Protect Your Record From Speeding Tickets in Plano. I was told NTTA would not resolve this with Kansas. 1 villain in the life of The Watchdog was the North Texas Tollway Authority. Thanksgiving - November 23-25 I tried, but when I put in the information, it was NOT under my name. If this is the risk of getting on a toll road, it's simply not worth it. Our NTTA ticket lawyers are very skilled at reviewing files with the NTTA to determine the actual amount of the tolls minus any administrative fees alleged. Regarding Labor Day 2022 trip. Disputing a Transaction: How to Fight Unfair Charges the Texas Department of Transportation (TxDOT) However, failure to show up in court can land you in jail. Check the website for the toll road for their contact details. Underhandedly right in the middle of the deal, NTTA works a deal with TXDOT, and now the private company who gave a verbal agreement they would not sue, collects the tolls for the next 50 years. A written Notice of Dispute is required to be sent within 30 days of initial notification. Most toll road operators have a website, or a toll-free phone number, where you can quickly and easily register a dispute. Assessment/Examination of Your Concern For both names listed on the original bills. However, they were sued in federal court over the issue and have now fallen into line with the spirit of the law that allows for these types of administrative fees. I incurred an NTTA toll in mid January, but never received a bill by mail. % of people told us that this article helped them. On the Account Activity page, find the appropriate order or transaction, and then click Details. This article has been viewed 121,648 times. How to Dispute Credit Report Information - Experian Remember! Disabled Veterans Can't Drive Free On All North Texas Toll Roads She received her JD from Indiana University Maurer School of Law in 2006. If the toll tag worked in Texas why did it not work in Kansas? However, with automatic payment systems comes the possibility that the system or you could make a mistake. The NTTA has been given a lot of power by our Texas legislature to attempt to collect alleged outstanding debts owed to them for failure to pay tollway. This crazy the billing period stated was between 12/25/2022 to Can you believe this. Procurement Services -@email HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! USPS tracking number How can this be? I come back from vacation and i have collection bills! I'm kindly asking NTTA to either write off these charges or have them moved to the current owner. Simply email copies of all supporting documentation and your Toll Violation Defense Form to Cofiroute at [emailprotected] All documentation received must include a date, the vehicle license plate number and/or the invoice number to be accepted.